Employee Relations Manager

Nscale • Seattle, WA

2d • $150,000 - $260,000 • Hybrid

About The Position

The Employee Relations Manager is a trusted advisor to managers and employees on workplace conduct, conflict, and compliance. This role owns an end-to-end employee relations caseload, including coaching leaders through complex people issues, leading impartial investigations, and ensuring policies and practices are fair and consistent to promote a positive workplace culture.

Requirements

• Proven employee relations experience.
• Ability to execute independently while contributing to a broader global strategy.
• Innovative, data-driven thinking to complex employee relations challenges.
• Growth mindset and a record of high-impact outcomes.
• Strong business and people acumen.
• Consulting, conflict-resolution, and facilitation skills across diverse cultural contexts.
• Ability to lead, influence, and partner at all levels of the organization while keeping stakeholders informed.
• Clear and inclusive communication skills, explaining complex issues, influencing decisions, and supporting others through challenging topics.
• Sound judgment, balancing colleague experience, organizational impact, and risk.
• Ability to manage multiple priorities in complex settings.
• Ability to engage constructively with differing views.

Responsibilities

• Serve as the primary contact for employee relations matters, managing complaints, conflicts, and disciplinary issues from intake through resolution.
• Conduct prompt, thorough, and impartial investigations into allegations of misconduct, harassment, discrimination, retaliation, and policy violations; document findings and recommend appropriate corrective action.
• Advise employees and managers on interpreting and applying company policies, procedures, and applicable employment law, with guidance from the employment legal team.
• Lead or contribute to organization-wide employee relations programs and initiatives, including organizational change, redundancy, and transformation activity involving multiple stakeholders.
• Coach people managers through performance management, progressive discipline, performance improvement plans, and difficult conversations.
• Partner with People Partners and leadership to resolve complex, escalated, or sensitive employee issues.
• Build manager capability through proactive guidance and training.
• Working with Legal, help ensure compliance with applicable local employment laws and regulations, monitoring legislative changes and updating policies and practices accordingly.
• Develop, review, and revise People policies and employee relations procedures.
• Partner with Legal and outside employment counsel on high-risk matters.
• Manage terminations, offboarding, and reductions in force in a legally compliant, consistent, and respectful way.
• Facilitate mediation and conflict-resolution sessions between individuals or teams, working toward durable and fair outcomes.
• Identify and address interpersonal or cultural issues before they escalate.
• Track, analyze, and report on employee relations trends, metrics, and case outcomes; identify root causes and recommend proactive interventions.
• Design and deliver training for managers and employees on anti-harassment, code of conduct, respectful workplace, and investigation best practices in partnership with the Compliance team.
• Contribute to a positive, inclusive, and engaged workplace culture.

Benefits

• Highly competitive package (base + equity) with reviews every 12 months.
• Flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.
• Medical insurance
• Dental insurance
• Vision insurance
• Flexible paid time off
• Parental leave
• Retirement plan participation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed