Senior Manager - Labor Relations

AM General LLC • Mishawaka, IN

2d • Onsite

About The Position

The Senior Manager - Labor Relations leads labor relations and human resources activities at AM General’s Indiana operations. The role administers collective bargaining agreements, serves as the primary contact for union representatives and internal stakeholders, and manages grievances and arbitration. It also oversees hourly recruitment, selection, and onboarding; plans staffing needs with operations leadership; and supports compliance with employment laws and organizational policies. The position leads HR process and systems improvements, maintains HR information systems and workforce analytics, sets department goals, supervises and develops HR team members, and partners with executives and department leaders on business goals, culture, and employee engagement. The position operates in an office within a manufacturing plant environment and involves frequent travel between facilities in Indiana, with 25% travel potentially required.

Requirements

• At least 5 years of professional experience in labor relations or human resources within a unionized manufacturing environment.
• At least 5 years of supervisory or leadership experience.
• Strong understanding of collective bargaining agreements, grievance administration, and labor contract interpretation.
• Exceptional verbal and written communication skills.
• High level of initiative, independence, and follow-through.
• Strong problem-solving, organizational, and customer service skills.
• Proficiency in Microsoft Office and HRIS platforms.
• Ability to multitask, prioritize effectively, and maintain high accuracy in a fast-paced environment.
• Ability to regularly read computer screens, reports, and documents with detail and clarity, including adequate close, distance, color, and peripheral vision and the ability to adjust focus.
• Ability to hear well enough to communicate regularly.
• Ability to work with others, follow instructions competently, and maintain concentration in a fast-paced environment.

Nice To Haves

• Bachelor’s degree in human resources, Labor Relations, Business Administration, or a related field, or equivalent experience.
• Experience in a unionized manufacturing environment, preferably UAW.
• Proficiency with UKG HRIS.
• Professional certification such as SHRM-SCP, SHRM-CP, SPHR, or PHR.
• Experience with HR data analytics, workforce planning tools, and continuous improvement methodologies.

Responsibilities

• Lead the interpretation and administration of collective bargaining agreements at AM General’s Indiana operations.
• Serve as the primary contact for union representatives and internal stakeholders on labor matters.
• Manage the grievance and arbitration process, ensuring timely resolution and consistent contract application.
• Provide training and guidance to supervisors and managers on contract compliance and labor relations best practices.
• Oversee hourly recruitment, selection, and onboarding processes.
• Develop strategies to maintain adequate staffing levels and support operational efficiency.
• Partner with operations leadership to forecast labor needs and proactively address workforce challenges.
• Review, recommend, and update HR and labor policies to align with organizational goals and regulatory requirements.
• Ensure compliance with federal, state, and local employment legislation across HR and labor activities.
• Communicate policy updates and compliance expectations to leadership, staff, and the union as appropriate.
• Consult with legal counsel on complex labor or personnel matters as needed.
• Lead continuous improvement initiatives related to HR systems, processes, and reporting.
• Maintain and enhance HR information systems to support data integrity and workforce analytics.
• Set department goals and performance metrics aligned with organizational objectives.
• Supervise and develop HR team members to support strong service delivery and professional growth.
• Partner with executives and department leaders to support business goals, cultural initiatives, and employee engagement.
• Participate in committees, special projects, and cross-functional initiatives supporting organizational priorities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior