Employee Relations/Labor Relations Business Partner, Senior

Hennepin Healthcare • Minneapolis, MN

3d • Hybrid

About The Position

The Employee Relations/Labor Relations Business Partner, Senior partners with organizational business unit leaders to align human resources strategies with business needs and support the best care and experience for patients and their families. The role provides HR services in employee and labor relations, performance management, employee engagement, conflict resolution, HR policy guidance and interpretation, business unit restructuring, and workforce planning.

The position advises leaders and employees across multiple HR disciplines, resolves complex employee relations matters, supports labor negotiations and contract administration, and works with the broader People and Culture team on HR programs, policies, and workforce solutions. It also maintains business literacy regarding the unit’s financial position, strategic plans, and culture.

Requirements

• Baccalaureate degree in Human Resources, Business Administration, Industrial Relations, or a related field, or an approved equivalent combination of education and experience.
• Five years of progressive HR generalist or management experience in multiple HR disciplines, including employee and labor relations, or an approved equivalent combination of education and experience.
• Knowledge of federal and state employment and labor laws, statutes, and regulations.
• Ability in problem solving and conflict resolution.
• Skill in workplace assessment, investigation, and intervention.
• Skill in coaching and negotiation.
• Ability to manage multiple conflicting priorities.
• Flexibility and availability to interact with employees at all levels.
• Ability to work in complex organizations, including matrix and multicultural environments.
• Ability to build credibility, influence, and negotiate at the highest levels.
• Strong communication, interpersonal, and collaboration skills to influence direction and impact decisions.
• Demonstrated knowledge and experience in labor relations.
• Self-directed and motivated.
• Ability to work under pressure and adapt and respond to changing situations.
• Business acumen.
• Ability to adapt to changing priorities, tasks, and work schedules to meet customer service standards.
• Effective use of Windows-based applications, including Word, Excel, and PowerPoint.

Nice To Haves

• Master’s degree in a relevant field.
• PHR or SPHR certification.
• Healthcare experience.
• Experience with labor relations.
• Experience with the PeopleSoft HR system.

Responsibilities

• Partner with business unit leaders to diagnose workplace issues, improve organizational effectiveness and team performance, resolve problems, and develop people strategies that support business needs.
• Serve as a resource and consultant to leaders and employees on employee development, employee and labor relations, diversity and inclusion, policy and procedure interpretation, performance evaluation, workforce development, recruitment and selection, and succession planning.
• Collaborate with department team members on training and development, compensation, and benefits.
• Provide day-to-day performance management guidance to business unit leaders, including coaching, counseling, career development, and corrective action.
• Manage and resolve complex employee relations issues by conducting effective, thorough, and objective investigations.
• Maintain knowledge of legal requirements related to employee management, reduce legal risks, ensure regulatory compliance, and partner with the legal department as needed.
• Prioritize and resolve HR-related issues to support consistent internal and external customer satisfaction.
• Consult with the People and Culture team on compensation and benefit programs, external market compensation surveys, and internal equity studies; ensure programs are administered fairly and equitably.
• Analyze trends and metrics with the People and Culture team to develop solutions, programs, and policies.
• Provide guidance on collective bargaining agreements and grievance procedures for labor unions, including negotiations, contract administration, and grievance management.
• Represent management on labor relations negotiating teams and participate in negotiations and bargaining strategy development, including research and salary and benefit analysis.
• Provide subject matter expertise to functional and technical team members developing information system programs that support existing and new contract language.
• Facilitate and schedule pre-discipline hearings, reconciliation, meet-and-confer, and grievance meetings for union and non-union employees.
• Conduct research and assist with employee and labor projects and the creation of standard-work processes.
• Maintain an effective level of business literacy regarding the business unit’s financial position, strategic plans, and culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior