Senior Manager, Human Resources Compliance and Operations

Coca Cola Beverages Florida•Tampa, FL

6d•Onsite

About The Position

Coke Florida is seeking a Human Resources Compliance and Operations Senior Manager for its Tampa-based headquarters. The role works Monday through Friday and leads HR compliance, governance, operational excellence, HR systems administration, people data management, and workforce reporting across the organization. The position serves as a subject matter expert in HR compliance, operational effectiveness, and HR technology administration, ensuring compliance with employment regulations while improving processes, audit readiness, efficiency, and data integrity. The role partners with HR leaders, Talent Acquisition, Total Rewards, Payroll, Legal, Risk Management, Finance, and operational leaders to develop scalable HR processes, strengthen governance, and support a strong associate experience. It also leads and develops HR Operations team members and may support future shared-services resources.

Requirements

Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, or a related field.
6–8 years of progressive Human Resources experience, with significant focus on HR operations, compliance, HRIS administration, workforce administration, and reporting.
Hands-on experience administering and optimizing Dayforce HRIS.
Experience managing HR audits, employment compliance programs, regulatory reporting, and governance initiatives.
Strong working knowledge of federal, state, and local employment laws and regulations.
Experience developing HR dashboards, analytics, and workforce reporting solutions.
Experience leading cross-functional projects and process improvement initiatives.
Experience supporting multi-site or geographically dispersed organizations.
Advanced proficiency in Microsoft Excel, PowerPoint, and reporting tools.
Strong analytical, organizational, problem-solving, and project management skills.

Nice To Haves

SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
Experience with Power BI, workforce analytics platforms, or process automation tools.
Experience supporting consumer products, manufacturing, distribution, logistics, or field-based workforces.
Experience leading HR technology implementations or major system upgrades.

Responsibilities

Lead compliance with federal, state, and local employment laws and regulations, including programs covering I-9 administration, EEO reporting, labor law postings, unemployment claims, employment records, background checks, and policy governance.
Ensure compliance with wage and hour regulations, FLSA classifications, records retention requirements, and other employment obligations.
Design and conduct recurring audits and reporting, including employee data audits, policy attestations, delegation management, payroll and overtime reviews, employment status audits, and compliance monitoring.
Maintain the annual HR compliance calendar, track audit findings and remediation, and partner with Legal and Risk Management on audits, investigations, subpoenas, records requests, and other compliance matters.
Monitor regulatory changes and implement policy and process updates; support the development and governance of HR policies, procedures, controls, and standard operating procedures.
Lead employee-lifecycle HR operations, including onboarding, job changes, promotions, transfers, leaves of absence, organizational changes, and offboarding.
Standardize and improve HR workflows, process documentation, SOPs, and operational controls; identify opportunities for automation, simplification, and process redesign.
Partner with HR Centers of Excellence and business leaders to support a seamless employee experience and improve service delivery.
Serve as the primary business owner and strategic partner for HR technology platforms, including Dayforce HRIS and related workflow tools and systems.
Lead HR system administration, enhancements, testing, implementations, upgrades, and change management.
Ensure accuracy, integrity, security, and compliance of HR data across Dayforce, MyInterview, HireRight, SAP, and future systems; establish data governance standards, controls, audit procedures, and quality metrics.
Partner with IT and HR technology teams to optimize system functionality and meet business requirements.
Develop and maintain HR dashboards, scorecards, metrics, and reporting solutions; analyze workforce trends and provide actionable insights for workforce planning and business decisions.
Present workforce analytics to leadership and stakeholders, and establish measures of HR operational effectiveness, compliance performance, and data quality.
Lead continuous improvement initiatives, cross-functional HR projects, system implementations, operational initiatives, and change management efforts; support organizational transformation and future HR technology enhancements.
Build partnerships with HR Business Partners, Talent Acquisition, Total Rewards, Payroll, Legal, Risk Management, Finance, and operational leaders; advise stakeholders on compliance, data governance, and HR operational practices.
Lead, mentor, coach, and develop HR Operations team members and future shared-services resources, as applicable, and foster accountability, compliance, customer service, continuous improvement, and operational excellence.