Senior Manager, Human Resources Compliance and Operations

Coke Florida Careers•Tampa, FL

13h•Onsite

About The Position

Coca-Cola Beverages Florida is hiring a Human Resources Compliance and Operations Senior Manager to work from its Tampa-based headquarters. The role leads HR compliance, governance, operational excellence, HR systems administration, people data management, and workforce reporting across the organization. It serves as a subject matter expert in HR compliance, operational effectiveness, and HR technology administration, ensuring compliance with employment regulations while supporting audit readiness, process improvement, efficiency, and data integrity. The position partners with HR leaders, Talent Acquisition, Total Rewards, Payroll, Legal, Risk Management, Finance, and operational leaders to develop scalable processes, strengthen governance, and support an exceptional associate experience. The role works Monday through Friday and leads and develops HR Operations team members and future shared services resources, as applicable.

Requirements

Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, or a related field.
Six to eight years of progressive Human Resources experience, with significant focus on HR operations, compliance, HRIS administration, workforce administration, and reporting.
Hands-on experience administering and optimizing Dayforce HRIS.
Experience managing HR audits, employment compliance programs, regulatory reporting, and governance initiatives.
Strong working knowledge of federal, state, and local employment laws and regulations.
Experience developing HR dashboards, analytics, and workforce reporting solutions.
Experience leading cross-functional projects and process improvement initiatives.
Experience supporting multi-site or geographically dispersed organizations.
Advanced proficiency in Microsoft Excel, PowerPoint, and reporting tools.
Strong analytical, organizational, problem-solving, and project management skills.

Nice To Haves

SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
Experience with Power BI, workforce analytics platforms, or process automation tools.
Experience supporting consumer products, manufacturing, distribution, logistics, or field-based workforces.
Experience leading HR technology implementations or major system upgrades.

Responsibilities

Lead and maintain compliance with federal, state, and local employment laws and regulations.
Oversee HR compliance programs, including I-9 administration, EEO reporting, labor law postings, unemployment claims, employment records, background checks, and policy governance.
Ensure compliance with wage and hour regulations, FLSA classifications, records retention requirements, and other employment obligations.
Design and execute audits and reporting processes, including employee data audits, policy attestations, delegation management, payroll and overtime reviews, employment status audits, and compliance monitoring.
Maintain the annual HR compliance calendar and ensure regulatory reporting and compliance deadlines are met.
Track audit findings and remediation activities and partner with Legal and Risk Management on audits, investigations, subpoenas, records requests, and compliance matters.
Monitor regulatory changes and implement updates to processes and policies.
Support the development, implementation, and governance of HR policies, procedures, controls, and standard operating procedures.
Lead HR operational processes across the employee lifecycle, including onboarding, job changes, promotions, transfers, leaves of absence, organizational changes, and offboarding.
Standardize and optimize HR workflows, documentation, SOPs, and operational controls to improve efficiency, consistency, accuracy, and service.
Partner with HR Centers of Excellence and business leaders to support a seamless employee experience and identify opportunities for automation, simplification, and process redesign.
Serve as the primary business owner and strategic partner for HR technology platforms, including Dayforce HRIS, workflow management tools, and related systems.
Lead HR system administration, enhancements, testing, implementations, upgrades, and change management.
Ensure accuracy, integrity, security, and compliance of data across HR technology platforms, including Dayforce, MyInterview, HireRight, SAP, and future systems.
Establish HR data governance standards, controls, audit procedures, and data quality metrics; improve data quality through audits, reconciliation, and reporting reviews.
Partner with IT and HR technology teams to optimize system functionality and meet business requirements.
Develop and maintain HR dashboards, scorecards, metrics, and reporting solutions.
Analyze workforce trends, provide actionable insights for workforce planning and business decisions, and present analytics to leadership and stakeholders.
Establish metrics for HR operational effectiveness, compliance performance, and data quality.
Lead HR process improvement initiatives and cross-functional projects, including system implementations, operational initiatives, and change management efforts.
Identify opportunities to eliminate manual processes and apply technology-driven solutions, automation, performance measurement, and workflow optimization.
Support organizational transformation and future HR technology enhancements.
Build partnerships across HR, Talent Acquisition, Total Rewards, Payroll, Legal, Risk Management, Finance, and operational leadership.
Guide and coach stakeholders on HR compliance, data governance, and operational best practices; influence accountability and compliance across the organization.
Lead, mentor, coach, and develop HR Operations team members and future shared services resources, as applicable.
Foster accountability, compliance, continuous improvement, customer service, and operational excellence.