Sr Manager, Home Strategy and Operations
About The Position
DaVita is seeking an analytical, collaborative, and execution-focused Senior Manager, Home Strategy & Operations to join its Home National team. The position owns and drives operational and analytical workstreams supporting DaVita’s Home growth strategy, specifically Home Hemodialysis (HHD). The Senior Manager leads a small team of analysts and builds working relationships across Field Operations and corporate functions. The role connects national strategy with field execution by translating priorities into structured work plans, data insights, and practical tools that help field and clinical teams expand patient access to home modalities and achieve sustainable growth. The Senior Manager manages workstreams from inception through implementation, translates insights into operational action, supports pilots, develops operational materials, analyzes performance, and provides leadership and development for team members.
Requirements
- Bachelor’s degree in Business, Healthcare Administration, Finance, Public Health, Engineering, or a related field.
- 5–7 years of progressive experience in healthcare operations, business strategy, analytics, management consulting, or project management.
- Demonstrated ability to independently manage structured project workstreams from inception to implementation.
- Demonstrated partnership with operations to develop programs, standardize operations in support of business priorities, and drive operational and clinical outcomes.
- Strong quantitative and analytical skills, including the ability to synthesize operational datasets into clear, actionable findings.
- Ability to build effective working relationships and influence peers and cross-functional partners in a matrixed environment.
- Strong written and verbal communication skills, including the ability to prepare structured presentations and clear leadership takeaways.
Nice To Haves
- Master’s degree (MBA, MHA, MPH, or MS).
- Experience in dialysis operations, renal disease care, value-based healthcare, or distributed multi-site clinical operations.
- Experience managing or mentoring junior analysts, specialists, or project managers.
- Familiarity with business intelligence, analytics, and enterprise planning tools such as Tableau, Power BI, Anaplan, and advanced Excel.
- Familiarity with change management principles.
Responsibilities
- Own and manage day-to-day execution of assigned Home Hemodialysis growth workstreams under department leadership.
- Partner with clinical and operational teammates to identify barriers and develop pragmatic solutions.
- Identify best practices across high-performing regions and package them into standardized resources and programs.
- Plan and deliver project milestones, maintain work plans, and align cross-functional tasks with limited supervision.
- Create operational deliverables such as job aides, playbooks, and teammate enablement materials.
- Support operational and clinical pilots by establishing baseline tracking, coordinating rollout logistics, and monitoring adoption.
- Synthesize diverse inputs and turn ambiguous operational challenges into actionable plans.
- Analyze new-start trends, conversion pipeline velocity, modality education completion, and patient retention data to identify opportunities.
- Translate performance data into operational findings and recommend tactical adjustments to work plans and resourcing.
- Build working relationships across corporate functions and Field Operations leadership.
- Gather frontline feedback and serve as a liaison between national workstreams and field operations.
- Prepare presentations, status summaries, and data visualizations for project working groups and leadership reviews.
- Lead, mentor, and develop a small team of analysts and/or project managers.
- Set team priorities, provide guidance and quality reviews, and support teammates’ development and career progression.
Benefits
- Medical, dental, and vision coverage.
- 401(k) match.
- Paid time off and PTO cash out.
- Family resources and EAP counseling sessions.
- Access to Headspace.
- Backup child and elder care.
- Maternity and paternity leave.
- Professional development programs and on-demand virtual leadership and development courses through StarLearning.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
