Senior Manager, HCM Systems

Rubrik•Palo Alto, CA
•Hybrid

About The Position

Rubrik is seeking a Senior Manager, HCM Systems to join its People organization. Reporting to the VP of Total Rewards and HCM, this role provides strategic direction for Workday HCM, Greenhouse, and other HR applications in partnership with IT. The position is based in Palo Alto and follows a hybrid schedule, with three days in the office. The role owns HCM strategy, including incorporating AI into current and future processes and tools; developing the business roadmap; defining requirements; designing business processes; user testing; Workday operational reporting; change management; business readiness; program rollout; and first-line support. IT manages configuration, build, deployment, complex reporting and data loads, and other technical project work. The position combines strategic planning with creative problem-solving and cross-functional partnership. Approximately 20% of the role is team management. The Senior Manager leads a team of four—two regular FTEs and two contractors—providing direction, counsel, goals, career development, staffing support, cross-training, and backup coverage. The role monitors and reports on team utilization for projects and keep-the-lights-on tickets, and participates in leadership discussions on goals, roadmaps, team management, recognition, and budgeting. Approximately 20% is devoted to HR systems strategy, planning, and management reporting. The role partners with IT management to advance People technology roadmaps and owns the HR technology business roadmap, working with People leadership and IT to balance operational needs with strategic initiatives. Responsibilities include ensuring roadmap items are tracked in Jira and aligned with HR and IT management reporting; defining ROI processes and metrics; integrating reporting and analytics into strategy; addressing other business groups’ employee-data and interface needs; prioritizing systems tasks and small projects; preparing system usage and project/program statistics; developing metrics and systems analysis for quarterly updates; and staying current on HR systems technology and trends, particularly AI and emerging technologies. Approximately 60% of the role is focused on HR projects and prioritization. The Senior Manager drives systems projects for annual HR programs, including compensation planning (bonus, salary, promotion, and equity reviews), benefits enrollment, and performance and talent management. Shared responsibilities include gathering and documenting requirements, system testing, business readiness, documentation, training, and communications. The role also works with customer groups to gather requirements and prepare project and budget justification analyses and presentations, and participates as a peer reviewer for systems projects when requested.

Requirements

  • 8+ years of HR systems experience, including 3+ years with Workday and any modern ATS system.
  • 4+ years of people management experience.
  • 4+ years of project management experience, including managing multiple complex technology projects simultaneously and full responsibility for client management, requirements gathering, change management, reporting, business process change, and rollout support.
  • Solid AI experience.
  • Proficiency with Google Sheets, Excel, and Jira tools for data analysis and modeling.
  • Ability to compile lists of 100+ requests, categorize and analyze them, and recommend prioritization with SLAs and a roadmap to complete, cancel, or defer the work.
  • BA/BS or equivalent in Business, Information Systems, HR, or a similar field.

Nice To Haves

  • Experience with Claude and AI-embedded functionality in HR systems.
  • Experience with Greenhouse, Docebo, Qualtrics, Jira, or another analytics/data warehouse tool.

Responsibilities

  • Manage a team of four, providing direction, counsel, career goals, and development support.
  • Ensure the team is appropriately staffed and supported, cross-trained on key systems and processes, and able to provide backup coverage during high workload or absences.
  • Monitor and report team utilization for projects and keep-the-lights-on tickets.
  • Participate in leadership meetings concerning goal setting, roadmap development, team management, recognition practices, and budgeting.
  • Partner with IT management to drive progress against People technology roadmaps.
  • Own the HR technology business roadmap and work with People leadership and IT to balance operational work with strategic initiatives.
  • Ensure roadmap items are captured in Jira and aligned with HR and IT management reporting.
  • Establish ROI processes and metrics, integrate reporting and analytics into strategy, and address business group needs for employee data and interfaces.
  • Participate in regular review and prioritization of HR systems tasks and small projects.
  • Prepare system usage and project/program statistics, and develop metrics and systems analysis for quarterly updates.
  • Stay current on HR systems technology and trends, especially AI and emerging technologies, and network with companies and professional organizations to learn HR systems and reporting best practices.
  • Drive systems projects for annual HR programs, including compensation planning, benefits enrollment, performance management, and talent management.
  • Gather and document requirements, conduct system testing, prepare for business readiness, and develop documentation, training, and communications for HR systems projects.
  • Work with customer groups to gather system requirements and develop project and budget justification analyses and presentations.
  • Participate as a peer reviewer for systems projects when requested.

Benefits

  • Bonus potential
  • Equity
  • Benefits
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