Senior Manager, Hardware Production and Supply Chain Operations

Carbon•Santa Clara, CA
•$182,400 - $273,600•Onsite

About The Position

Carbon is seeking a leader to oversee its hardware production team and end-to-end logistics and inventory operations. The role owns production processes and the logistics and inventory organization, with responsibility for scaling operations while maintaining safety, quality, cost efficiency, accuracy, compliance, and reliable global movement of inventory and freight. The leader will build and develop teams, improve operations, and ensure products and materials meet standards from supplier to customer. The position reports to the Director of Supply Chain and works across Carbon’s Santa Clara and Sunnyvale locations. It is in-office five days per week. The role oversees production and assembly quality, safety programs, budgets, labor and material utilization, schedules, capacity, logistics costs and service levels, freight, and inventory accuracy. It leads manufacturing technicians and logistics and inventory staff, establishes scalable processes and KPIs, and collaborates with internal teams, contract manufacturing partners, and third-party logistics providers. The position also provides operational reporting and escalation updates to senior leadership.

Requirements

  • At least 8 years of experience in manufacturing or production management, with demonstrated success leading technicians or production operators.
  • Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Supply Chain, or a related field.
  • Experience managing, overseeing, or working closely with logistics, freight, and inventory functions, including leading teams responsible for freight and inventory control.
  • Demonstrated ability to build, develop, and motivate high-performing teams in a hands-on manufacturing environment, with a record of maintaining safe production environments.
  • Strong technical aptitude and ability to understand complex electromechanical assemblies and manufacturing processes.
  • Discipline and meticulous attention to detail in production operations, documentation, and quality systems.
  • Experience managing budgets, schedules, and resource planning.
  • Excellent communication, organizational, and problem-solving skills, including ability to partner effectively with a senior individual-contributor expert to translate strategy into team execution.

Nice To Haves

  • Understanding of workplace safety regulations, including OSHA.
  • Lean manufacturing certification, such as Lean Six Sigma Green Belt or Black Belt.
  • Experience with ISO 9001 or similar quality management systems.
  • Background in 3D printing, additive manufacturing, or precision hardware production.
  • Experience with ERP/MRP systems and production tracking tools.
  • Familiarity with Design for Manufacturing (DFM) and Design for Assembly (DFA) principles.
  • Familiarity with international trade compliance and dangerous goods/hazardous materials regulations.

Responsibilities

  • Recruit, hire, onboard, and develop manufacturing technicians and logistics and inventory staff.
  • Set performance expectations and conduct coaching, performance reviews, and skills assessments.
  • Build training programs and cross-training plans across production stations and logistics and inventory operations.
  • Promote safety across production and warehouse operations; ensure compliance with OSHA regulations and company policies.
  • Conduct safety audits, risk assessments, and incident investigations, and implement corrective and preventive actions.
  • Develop, maintain, and enforce safety-focused standard operating procedures; track and report safety metrics.
  • Own product quality throughout manufacturing and assembly, including quality checkpoints, inspections, and testing.
  • Collaborate with Operations Engineering and Quality to resolve defects, perform root cause analysis, and implement corrective actions.
  • Monitor yield rates and first-pass quality metrics and use data to drive improvement.
  • Manage production budgets, labor costs, material utilization, freight, logistics, and inventory program costs against targets.
  • Apply Lean manufacturing principles to reduce waste, improve throughput, and increase efficiency.
  • Plan production schedules, capacity, and resource allocation to meet delivery commitments and customer demand.
  • Partner with Strategic Sourcing and Planning to optimize inventory and ensure component and material availability.
  • Manage the cost, service levels, and integrity of inbound and outbound freight and global inventory, including accuracy and compliance.
  • Lead and set priorities for inventory and logistics staff and develop scalable processes.
  • Ensure compliance with international trade regulations and dangerous goods and hazardous materials requirements.
  • Establish and track logistics and inventory KPIs, including cost per shipment, on-time delivery, inventory accuracy, and freight as a percentage of revenue.
  • Coordinate between production and Engineering, Supply Chain, and Quality, including product launches and design-for-manufacturability feedback.
  • Act as a management contact for Finance, Legal, EH&S, Sales, contract manufacturing partners, and 3PLs on logistics, inventory, and trade compliance.
  • Participate in new product introduction, design reviews, and pilot builds, contributing manufacturing insights.
  • Provide production, logistics, and inventory status reports, KPIs, and escalation updates to senior leadership.

Benefits

  • Equity.
  • Benefits.
  • Time off programs.
  • Comprehensive total rewards package for eligible employees.
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