Senior Manager, Food and Beverage

CAM Employees LLC•Nashville, TN

12d

About The Position

The Senior Food and Beverage Manager oversees the daily operations of restaurant, bar, and in-room dining venues, including front-of-house and back-of-house functions. The role collaborates with other Food and Beverage managers and hotel teams to ensure operational efficiency, exceptional guest experiences, and adherence to Westin and Marriott brand standards. The manager leads, trains, coaches, and supervises associates; manages scheduling, payroll, labor, inventory, purchasing, and revenue performance; and supports financial and service objectives. The position requires a visible leadership presence, strong communication and decision-making, effective prioritization, versatility, and a commitment to hospitality excellence. The role monitors food quality, service delivery, and guest satisfaction, resolves concerns, analyzes business trends, forecasts operational needs, and implements strategies to improve efficiency and profitability. It also supports group business, seasonal programming, menu development, and guest needs in partnership with culinary, events, and hotel operations teams. The manager ensures compliance with company policies, safety and sanitation standards, quality assurance requirements, and operating procedures. Regular attendance, participation in mandatory training and meetings, and compliance with hotel facility policies and procedures are required. Due to the cyclical nature of hospitality, varying schedules may be required to reflect hotel business needs. The position is exempt.

Requirements

Extensive restaurant management experience.
Strong interpersonal skills and a vibrant personality for positive guest interactions.
Exceptional conflict-resolution and negotiation abilities to manage and de-escalate issues.
Versatility and strong multitasking capabilities.
Ability to lead, train, and supervise associates and manage scheduling and payroll.
Regular attendance and compliance with required training, meetings, and hotel policies.
Ability to work varying schedules according to hotel business needs.

Responsibilities

Lead daily operations of restaurant, bar, and in-room dining venues, ensuring exceptional guest experiences, operational excellence, and compliance with Westin and Marriott brand standards.
Recruit, train, coach, and develop associates while fostering accountability, collaboration, engagement, and continuous improvement.
Monitor food quality, service delivery, and guest satisfaction; proactively resolve concerns and create memorable dining experiences.
Manage labor, payroll, inventory, purchasing, and revenue performance to achieve financial objectives while maintaining service standards.
Partner with culinary, events, and hotel operations teams to support group business, seasonal programming, menu development, and guest needs.
Analyze business trends, forecast operational needs, and implement strategies to maximize efficiency, profitability, and department performance.
Ensure compliance with company policies, safety and sanitation standards, quality assurance requirements, and operating procedures.
Maintain a visible leadership presence, prioritize competing demands, and support the Food & Beverage division through communication, sound decision-making, and hospitality excellence.
Attend scheduled mandatory training sessions and meetings and comply with policies and procedures for safe and effective hotel facility operation.

Benefits

Free parking for full-time associates.
Free associate meals.
Travel discounts at nearly 8,000 Marriott properties worldwide, including rooms and meals.
Discounts on rental cars, other hotels, and hotel alternatives.
Discounts on tickets to concerts, theme parks, and other attractions.
Discounts on car and computer purchases.
Associate recognition events, celebrations, and parties throughout the year.
Career development opportunities.

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