Food and Beverage Manager

Naples Sailing and Yacht Club•Naples, FL

22h

About The Position

The Food and Beverage Manager assists with the daily operations of the Club's Food & Beverage Department, ensuring exceptional service, high-quality food and beverage offerings, and a positive dining experience for members and their guests. The position provides leadership and direction to Food & Beverage staff, oversees service operations, maintains established service standards, and ensures Club policies and procedures are followed. The manager is a visible presence during assigned shifts and works with the General Manager and other department managers to support Club operations. The role includes overseeing daily operations during scheduled shifts; preparing and maintaining dining rooms, bars, and service areas; monitoring food quality, presentation, service standards, and member satisfaction; following opening and closing procedures; and assisting with member events, private functions, and special dining occasions. The manager supervises, supports, and directs employees, assists with scheduling and staffing, monitors performance and attendance, provides guidance and on-the-job training, promotes teamwork and accountability, and communicates staffing or performance concerns to management. The manager maintains an approachable presence with members and guests, addresses service concerns promptly, provides a welcoming and personalized dining experience, and shares feedback and improvement opportunities with management. The role also involves communicating with the General Manager and department leadership, assisting with operational reports and shift updates, participating in management meetings when requested, and maintaining accurate records and adherence to Club procedures. This part-time management position has a schedule determined by Club operational needs and may include evenings, weekends, holidays, and special events. The role requires standing and walking for extended periods, moving throughout Club facilities, and lifting and carrying supplies weighing up to 25 pounds, with or without reasonable accommodation.

Requirements

Strong leadership, communication, and interpersonal skills.
Excellent customer service and member relations abilities.
Knowledge of food safety, sanitation, and beverage service standards.
Ability to supervise employees and manage multiple priorities.
Basic knowledge of inventory management and cost control.
Ability to work evenings, weekends, holidays, and special events as operationally needed.
Ability to stand and walk for extended periods.
Ability to move throughout dining rooms, kitchens, bars, and other Club facilities.
Ability to lift and carry supplies weighing up to 25 pounds, with or without reasonable accommodation.

Nice To Haves

Previous experience in food and beverage management or restaurant supervision preferred.
Food safety certification and responsible alcohol service training preferred or as required.
Strong computer skills preferred.
Jonas knowledge will be a plus.

Responsibilities

Oversee daily Food & Beverage operations during scheduled shifts.
Ensure dining rooms, bars, and service areas are properly prepared and maintained.
Monitor food quality, presentation, service standards, and overall member satisfaction.
Ensure proper opening and closing procedures are followed.
Assist with coordinating member events, private functions, and special dining occasions.
Supervise, support, and provide direction to Food & Beverage employees.
Assist with scheduling and staffing needs as required.
Monitor employee performance, attendance, and adherence to Club standards.
Provide guidance and on-the-job training to ensure consistent service.
Promote teamwork, accountability, and professional conduct.
Communicate staffing concerns and performance issues to management.
Maintain a visible and approachable presence with Club members and their guests.
Address member concerns and service issues promptly and professionally.
Ensure a welcoming, courteous, and personalized dining experience.
Follow up on member feedback and communicate opportunities for improvement to management.
Communicate effectively with the General Manager and department leadership.
Assist with daily operational reports and shift updates as needed.
Participate in management meetings when requested.
Maintain accurate records and ensure established Club procedures are followed.
Maintain the Club's established standards of service and hospitality.
Demonstrate professionalism, accountability, and leadership.
Support a positive and productive work environment.
Ensure efficient and organized department operations.
Provide exceptional service to Club members and their guests.