Senior Manager, Facilities

Genentech • Holly Springs, NC

13d • $119,000 - $222,000 • Onsite

About The Position

The Senior Manager, Facilities is a strategic leader in the Site Engineering and Technology organization, responsible for facility management services, service partners, external cGMP providers, and key site facility compliance programs at Genentech’s commercial manufacturing facility in Holly Springs, North Carolina. The role bridges site executive leadership and external service partners to support safe, compliant operations and the site’s zero-business-disruption mission. Services include cafeteria operations, janitorial services, the site spares/MRO storeroom, and pest control.

During the greenfield launch phase, the role develops the facility management strategy, identifies and onboards service partners, and ensures facility services are ready for the transition to commercial manufacturing. The role also evaluates Integrated Facility Management (IFM) options and may establish an IFM program. After launch, the Senior Manager manages service providers and oversees any site IFM program. This is an on-site position, and relocation benefits are approved.

Requirements

• Bachelor’s degree in a technical field such as engineering, operations management, or a related discipline is preferred.
• At least 8 years of progressive experience in a bio-pharmaceutical manufacturing environment, with extensive hands-on experience in cGMP facilities.
• Proven experience leading facility and engineering operations.
• Deep technical expertise managing Integrated Facilities Management contract models and strategic service-provider oversight.
• Demonstrated capability managing regulatory compliance and vendor performance for cGMP support functions, such as GMP cleaning, facility fitness, maintenance/calibration, pest control, and validation.
• Leadership ability in complex, matrixed organizations, with strong problem-solving, inclusive team-building, and collaboration skills.
• Entrepreneurial mindset and commitment to psychological safety and continuous learning.

Nice To Haves

• Bachelor’s degree in engineering, operations management, or a related technical discipline is preferred.

Responsibilities

• Lead strategic relationships with the IFM provider and outsourced personnel, ensuring hard and soft services meet quality, safety, and customer satisfaction standards.
• Own key site programs, including GMP Cleaning, Facility Fitness, and Pest Control, and maintain alignment with Roche global standards and readiness for Health Authority audits.
• Partner with Manufacturing Operations to maintain continuity and avoid business disruptions; manage Business Continuity Management capabilities and vendor escalation pathways.
• Establish governance frameworks, lead L2 connectivity, host site KPI reviews, and manage vendor onboarding, training adherence, and employee or union relation escalations.
• Oversee program budgets, audit and approve Service Change Requests, identify contract risks, and drive financial efficiency through process simplification and innovation.
• Collaborate with site leadership, Quality, Safety Health & Environment, and global network teams to standardize processes and execute continuous improvement initiatives.
• Develop the facility management strategy during the greenfield launch, onboard service partners, and ensure services are ready for commercial manufacturing occupancy.
• Evaluate Integrated Facility Management options and establish and oversee an IFM program as appropriate.
• Oversee facility services such as cafeteria services, janitorial services, the site spares/MRO storeroom, and pest control.

Benefits

• Discretionary annual bonus may be available based on individual and Company performance.
• Benefits are offered as detailed in the company’s benefits link; specific benefits are not listed in the job description.
• Relocation benefits are approved for this posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior