Senior Facilities Manager
About The Position
The Senior Facilities Manager is responsible for managing assigned sites within an account’s owned and/or occupied portfolio in compliance with local, state, and federal requirements. The role oversees line-of-business and third-party relationships for assigned buildings and manages a team of Facility Management professionals. The position manages facility services across assigned facilities and geography, including staff performance and development, third-party owner and tenant relationships, compliance, budgets, reporting, and client service. The role is based on-site in Santa Clara, California. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.
Requirements
- High school diploma or equivalent.
- 8–10 years of experience in Integrated Facilities Management or a related Commercial Real Estate function.
- Strong organizational and management skills in matrixed organizations, including oversight of technical and administrative staff.
- Strong interpersonal and problem-solving skills.
- Excellent verbal and written communication and presentation skills.
- Proven record of providing excellent internal and external customer service.
- Knowledge of Excel and ability to analyze data.
- Proficiency in MS Office and MS SharePoint.
- Computer proficiency in CMMS/work order systems.
- Must be authorized to work in the United States without sponsorship; visa sponsorship is not provided.
Nice To Haves
- Bachelor’s degree in Engineering.
- Knowledge of standard business and accounting practices.
Responsibilities
- Manage the performance and outcomes of assigned staff.
- Maintain relationships with third-party owners (landlords), ensure lease compliance and accurate, timely reporting, and resolve critical tenant-relations issues.
- Provide facility services according to account standard processes and procedures, including applying policies and programs and coordinating information.
- Ensure compliance with portfolio initiatives and applicable local, state, and federal laws and regulations for facilities managed on the client’s behalf.
- Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography.
- Prepare, submit, and manage facility budgets in line with client goals and objectives; track variances and ensure a smooth recovery process.
- Support prompt collection of management fees and reimbursements from third-party tenants occupying space in the account’s owned premises.
- Manage the team, staff development, and planning; execute staff succession and growth plans.
- Participate in the compensation planning process.
- Build actionable, measurable career development plans for each direct report and hold consistent conversations about progress.
Benefits
- 401(k) plan with matching company contributions
- Comprehensive medical, dental, and vision care
- Paid parental leave at 100% of salary
- Paid time off and company holidays
- Early access to earned wages through Daily Pay
- Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
