Senior Facilities Manager

ABM•Normal, IL

About The Position

The Senior Facilities Manager serves as ABM’s single point of contact for delivering high-quality facility management services, with a focus on janitorial services and waste handling. The role leads a team of facilities professionals, oversees operations, manages vendor relationships, and supports service excellence through financial oversight and strategic planning. The position may require occasional hands-on work and physical activity, as well as responding to emergencies and supporting after-hours operations as needed.

Requirements

  • At least 5 years of experience in facility operations, including at least 3 years in a leadership role.
  • Active driver’s license in good standing.

Responsibilities

  • Conduct regular site walk-throughs to assess infrastructure and perform inspections.
  • Create, escalate, and manage work orders.
  • Supervise janitorial and waste-handling staff.
  • Maintain compliance records.
  • Oversee monthly invoicing and ensure timely submission to the client.
  • Review invoices for accuracy and alignment with client expectations.
  • Monitor account spending and manage purchase orders.
  • Evaluate out-of-scope work and assist with pricing estimates.
  • Support development of the client’s annual facilities budget.
  • Supervise and evaluate ABM personnel, providing training and recognition.
  • Ensure compliance with ABM and client policies.
  • Assist in negotiating service contracts and managing scope changes.
  • Develop strategic plans for facilities management and capital planning.

Benefits

  • Comprehensive benefits package.
  • May be eligible to participate in a company incentive or bonus program.
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