Senior Manager, Enterprise Infrastructure & Cloud Services
About The Position
The Senior Manager, Enterprise Infrastructure & Cloud Services is the principal leader for Weill Cornell Medicine's cloud, database platform, and hybrid infrastructure services. The role directs the Cloud team, including cloud engineers, cloud architects, and database administrators, and provides strategy, architectural direction, and delivery oversight for cloud-first initiatives across on-premise systems and a growing multi-cloud environment. The Senior Manager sets architecture and engineering standards based on automation and platform engineering, leads the ITS Cloud Infrastructure Center of Excellence, and serves as a core member of the Enterprise Services Architecture Board (ESAB). The role owns the full service lifecycle for cloud services and offerings, including service descriptions, SLAs and OLAs, cloud financial management (FinOps), security and compliance, resilience, and vendor and procurement decisions. The Senior Manager partners with senior leadership, business unit leaders, IT Liaisons, information security, and Service Operations to deliver secure, compliant, and cost-effective solutions, including governed AI and machine learning platforms. Service KPIs and customer feedback are used to drive continuous improvement.
Requirements
- Bachelor's degree in Computer Science or a related field, or an equivalent combination of education and experience.
- At least 5 years of experience with traditional on-premise IT systems and architecture.
- At least 3 years of experience as a Technical Architect, Solution Architect, or Enterprise Architect, or a combination of these roles.
- At least 3 years of experience with cloud providers such as AWS, GCP, or Azure.
- At least 3 years of experience managing a technical team.
- Demonstrable familiarity with Infrastructure as Code, version control systems, and pipelines.
- Demonstrable familiarity with servers, serverless, storage, networking, databases, and security.
- Familiarity with Enterprise Architecture and at least one EA framework.
- Experience with application and integration development within a cloud provider such as AWS, GCP, or Azure.
- Experience with Agile software development practices.
- Understanding of emerging technologies.
- AWS Solutions Architect certification.
- Ability to translate strategic business objectives and needs into solution requirements.
- Ability to cultivate a shared strategic vision, articulate clear business objectives, and align the organization to achieve them.
- Excellent written and verbal communication skills, including the ability to explain complex technical information clearly and concisely to varied audiences.
- Ability to promote and maintain a favorable and positive work environment.
- Ability to assess the benefits and risks of implementing technologies.
- Ability to think creatively and strategically while acting tactically.
Responsibilities
- Establish and oversee architectural best practices within the Infrastructure Engineering division and mature the enterprise infrastructure architecture practice.
- Promote the Enterprise Architecture discipline and support development of skills critical to the enterprise infrastructure architecture domain.
- Build relationships with internal customers and partners to understand their needs, priorities, roadmaps, and definitions of success.
- Develop and communicate systems and solution documentation for business and technical audiences.
- Participate in business and technology strategic planning and guide business and technical capability initiative roadmaps.
- Design reference and solution cloud and hybrid infrastructure architectures, and guide implementations as needed for core infrastructure and business projects.
- Explore emerging infrastructure technologies, conduct proofs of concept, and build prototypes to assess institutional relevance and viability.
- Lead the ITS Cloud Infrastructure Center of Excellence and develop budgets and roadmaps for core cloud initiatives.
- Oversee and facilitate the work of the Technology Architecture Committee (TAC), and represent the technology infrastructure domain as a core leadership member of the Enterprise Services Architecture Board (ESAB).
- Be accountable to the Senior Technology Officer for enterprise infrastructure architecture management and planning initiatives, and develop and recommend institutional standards for enterprise infrastructure architecture.
- Manage and mentor a team of architects and engineers.
- Direct the Cloud team and provide strategy, architectural direction, and delivery oversight for cloud-first initiatives across hybrid infrastructure.
- Own the cloud services lifecycle, including service descriptions, SLAs and OLAs, FinOps, security and compliance, resilience, and vendor and procurement decisions.
- Partner with senior leadership, business unit leaders, IT Liaisons, information security, and Service Operations to deliver secure, compliant, and cost-effective solutions, including governed AI and machine learning platforms.
- Use service KPIs and customer feedback to drive continuous improvement.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
