Senior Manager, Engineering - Software & Data Platforms

Direct Supply•Milwaukee, WI

About The Position

Direct Supply is seeking a Senior Manager, Engineering to lead multiple engineering teams or a broader product portfolio within its Platform Architecture & Engineering organization. The role is responsible for delivering reliable, customer-focused software products and platforms while improving software development and operations. The manager will guide responsible adoption of AI where it creates measurable value, strengthen engineering practices, and develop high-performing teams through coaching, accountability, and continuous learning. The position’s primary customers are software developers building solutions for Direct Supply’s external customers. The manager will identify gaps in the software development lifecycle, developer tools, data platforms, and cloud deployments, then develop and execute strategies to address them, support consistent guidance across the technology organization, and improve the Developer Experience. Current organizational priorities include making product lines interoperable, using AI development tools to modernize legacy technology, and building agentic solutions for customers. Working with senior product and business partners, the Senior Manager will align engineering priorities with customer needs, balance investment and capacity, and drive measurable business outcomes across teams. The role includes accountability for architecture, quality, security, reliability, and ongoing improvement across the teams and products it leads.

Requirements

Bachelor's degree in computer science, software engineering, computer engineering, or a related field, or equivalent practical experience.
Significant experience designing, delivering, and operating complex software products or platforms, including technical direction and production accountability.
Demonstrated experience leading multiple engineering teams or a broad product or platform area, with accountability for outcomes across teams.
Experience coaching engineering managers or technical leaders, developing talent, and building organizational capability beyond an individual team.
Ability to shape roadmaps and make informed tradeoffs across priorities, capacity, investment, and dependencies with senior product and business partners.
Experience evaluating AI, machine learning, or automation opportunities and guiding solutions from testing into sustained use, with attention to measurable value, quality, security, privacy, and operational needs.
Strong working knowledge of cloud platforms, CI/CD, automated testing, infrastructure as code, reliability, and technical-debt management.
Experience guiding engineering teams across relevant application and distributed-system technologies, such as .NET, web, or mobile platforms.

Nice To Haves

Experience leading teams working on multi-tiered distributed platforms and relational database design.
Familiarity with enterprise security best practices, compliance standards, and risk mitigation.
Proven ability to drive innovation through hackathons, proof-of-concept initiatives, and rapid prototyping.
Experience with modern cloud platforms (AWS, Azure, or GCP), AI-driven automation, and containerization technologies (Docker, Kubernetes).

Responsibilities

Shape engineering priorities and roadmaps with senior product and business partners, balancing customer needs, investment, capacity, and dependencies to deliver measurable business outcomes.
Use customer research, product data, feedback, and operational measures to guide decisions, improve product performance, and strengthen customer experiences.
Lead multiple engineering teams through the design, delivery, and operation of customer-facing software, ensuring accountability for architecture, quality, security, reliability, and ongoing improvement.
Identify and evaluate AI, machine learning, and automation opportunities across products and engineering workflows; define success measures, assess business value and risks, and scale effective solutions with appropriate privacy, security, quality, and human oversight.
Develop engineering managers, technical leaders, and teams through coaching, hiring, talent development, clear expectations, and an inclusive culture of accountability and continuous learning.
Establish consistent engineering practices across architecture, software maintainability, security, reliability, and technical health to improve quality and long-term scalability.
Improve software delivery and operational efficiency through CI/CD, automated testing, cloud operations, and technical-debt management.
Lead adoption of new tools, practices, and ways of working across teams by aligning stakeholders, communicating the rationale for change, and building capabilities that sustain improvements.
Collaborate across engineering, product, security, and business teams to resolve dependencies, align priorities, and deliver shared outcomes.
Communicate engineering progress, risks, decisions, and tradeoffs to senior leaders and stakeholders to support informed decisions and organizational alignment.
Identify gaps in the software development lifecycle, developer tools, data platforms, and cloud deployments, and develop and execute strategies to address them.
Promote consistent guidance across the technology organization and drive improvements in Developer Experience.