Software Engineering Manager- Eng and Data Platforms (Remote)

Happy Returns LLC•Atlanta, GA
•$185,000 - $230,000•Remote

About The Position

As the Engineering Manager for the Platform Team, you will lead a team responsible for shared services, reporting, data workflows, and tooling that support the broader engineering organization. You will combine people leadership, technical judgment, and delivery execution while owning the team’s product direction. This includes identifying high-impact opportunities, shaping the roadmap, and translating business needs into clear, actionable work. This is a remote role open to candidates anywhere in the United States. Candidates do not need to be located in Atlanta, Georgia, or elsewhere in Georgia.

Requirements

  • Outstanding written and verbal communication skills.
  • Experience managing, coaching, or leading technical teams.
  • Demonstrated ability to define direction, create clarity, and drive execution in ambiguous environments.
  • Strong product and strategic judgment, including the ability to identify project ideas, define outcomes, evaluate tradeoffs, and prioritize work.
  • Demonstrated ability to collaborate with stakeholders to understand business needs and ensure engineering work delivers meaningful impact.
  • Experience working with data reporting, analytics, or business intelligence systems.
  • Strong delivery ownership, including the ability to establish timelines, manage dependencies, communicate risk, and hold teams accountable to commitments.
  • Must be authorized to work in the U.S.; visa sponsorship is not offered.

Nice To Haves

  • Experience leading a platform, infrastructure, data, tooling, internal systems, or shared-services team.
  • Experience owning roadmap strategy or product direction for an internal platform or technical product.
  • Experience in an environment where Engineering owns discovery, prioritization, and roadmap definition without a dedicated Product Manager.

Responsibilities

  • Oversee the day-to-day operations of an engineering team.
  • Coach, mentor, and develop engineers through clear expectations, regular feedback, performance conversations, and career growth planning.
  • Define and maintain the Platform Team’s product vision and roadmap, aligning priorities with business impact, stakeholder needs, technical health, risk, dependencies, and ROI.
  • Identify project opportunities by understanding stakeholder pain points, operational gaps, technical debt, platform limitations, and company priorities.
  • Translate ambiguous business, stakeholder, or technical needs into scoped, actionable initiatives in partnership with technical leads and engineers.
  • Establish ownership, timelines, milestones, and follow-through for team commitments; communicate progress, risks, blockers, and timeline changes early.
  • Maintain operating artifacts, including OKRs, roadmap updates, dashboards, project documentation, postmortems, and status updates.
  • Promote strong engineering practices around clean code, testing, observability, incident response, postmortems, and reduction of toil.
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