Senior Manager, Distribution Governance

Ameriprise•Boston, MA
•Hybrid

About The Position

The Senior Manager, Distribution Governance sits within Intermediary Distribution and the Business Management team. Sales Governance builds and maintains infrastructure that supports business growth while minimizing risk, and develops a culture of compliance through guidance, oversight, and monitoring of sales activities. The role works across the organization to connect the business with key partners and translate complex requirements into practical guidance for sales teams. The position provides guidance to sales teams and business leaders on policies, regulatory requirements, and business procedures; partners with Compliance, Legal, Risk, and Audit; and researches and resolves complex business issues. It also supports the development of policies, procedures, training, and communications; performs monitoring and testing of sales practices; coordinates supervisory activities; chairs the Due Diligence Oversight Forum (DDOF); oversees intermediary relationship reviews; supports sales personnel licensing and registration; and serves as a business risk liaison. Employees work in the office at least four days per week, with flexibility to work from home one day per week. Some roles may have additional or different in-office expectations, to be discussed during the hiring process. The estimated base salary is $120,000–$145,000 per year. The role may also be eligible for variable compensation such as bonuses, commissions, and/or long-term incentives. The company offers a comprehensive benefits program, including vacation time, sick time, 401(k), and health, dental, and life insurance.

Requirements

  • Strong knowledge of the financial services industry.
  • Ability to develop strong business relationships, including in difficult circumstances.
  • Strong problem-solving skills and ability to work independently, anticipate challenges, and proactively develop solutions.
  • Strong written and verbal communication skills to collaborate across business lines and seniority levels, achieve results, and reduce risk.
  • Ability to prepare and present materials to senior leaders.
  • Comfort working in a flexible, fast-paced environment.
  • Must have valid U.S. work authorization that does not now or in the future require visa sponsorship.

Nice To Haves

  • Bachelor's degree.
  • Series 7 and Series 66 licenses.

Responsibilities

  • Serve as a trusted resource for sales teams and business leaders on firm policies, regulatory requirements, and business procedures.
  • Act as the primary liaison between the business and Compliance, Legal, Risk, and Audit to facilitate issue resolution and support business initiatives.
  • Lead resolution of ad hoc business questions and complex issues by engaging stakeholders and providing clear guidance.
  • Research, analyze, and resolve complex business issues, developing recommendations that balance business objectives, client needs, and regulatory requirements.
  • Partner with business leaders and stakeholders to develop and maintain policies, procedures, and guidance for sales activities and regulatory requirements.
  • Represent business needs throughout policy and procedure development to ensure requirements are practical, scalable, and aligned with business objectives.
  • Develop training and communications on business policies and procedures, and identify opportunities to improve processes and support emerging needs and new initiatives.
  • Develop and execute monitoring and testing activities across sales practices, including supervision, gifts and entertainment, marketing support, educational events, and other higher-risk activities.
  • Identify issues, process gaps, and potential risks, and implement practical solutions and process improvements.
  • Coordinate and support the business supervisory program, including monitoring activities, supervisory reviews, required documentation, and resolution of identified issues.
  • Own and chair the Due Diligence Oversight Forum (DDOF), overseeing review, approval, and oversight of intermediary relationships.
  • Monitor intermediary relationships and regulatory developments, identify material risks, and facilitate appropriate review, escalation, and action.
  • Coordinate onboarding, licensing, and registration for sales personnel with Compliance and other stakeholders.
  • Monitor licensing and registration requirements through periodic reviews and reporting, identifying potential issues and facilitating resolution.
  • Serve as the business risk liaison, partnering with business leaders and Risk to identify risks, support mitigation, and maintain alignment with enterprise risk requirements.

Benefits

  • Vacation time
  • Sick time
  • 401(k)
  • Health insurance
  • Dental insurance
  • Life insurance
  • Variable pay may be available in the form of bonuses, commissions, and/or long-term incentives, depending on the role.
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