Distribution Center Senior Manager

TBC Corporation•San Antonio, TX

About The Position

The Distribution Center Senior Manager is responsible for the site’s day-to-day operational excellence, consistent application of standard operating procedures and policies, and achievement of key performance indicators. The role manages site financials, including P&L, and leads employment-related activity for site team members. It oversees labor and other operating costs, safety, service levels, staffing, training, performance, and continuous improvement. The manager also leads the adoption of building initiatives and partners with Human Resources and cross-functional teams to meet operational and financial goals.

Requirements

  • Minimum of five years of relevant experience.
  • Demonstrated management experience, including leadership and motivational ability, time management and organizational skills, training, coaching, and counseling.
  • Proficiency with Microsoft Office programs, including Word, PowerPoint, Excel, and Outlook.
  • Ability to work under pressure, prioritize, manage time, and maintain composure.
  • Knowledge of Lean methodology and demonstrated success driving change in a dynamic environment.
  • Strong verbal and written communication skills.
  • Ability to repetitively lift up to 50 pounds while bending and twisting.
  • Must maintain a current driver’s license.
  • Ability to work a flexible schedule, including nights, holidays, and weekends as needed.
  • Must have 24/7 access to a cell phone, email, and security system in case of an emergency.
  • High level of professional integrity.
  • Safety-first mentality.

Nice To Haves

  • A four-year degree in Logistics, Supply Chain Operations, Business, or a related discipline, or equivalent experience in a warehouse distribution or transportation environment.
  • Experience with ERP systems and routing software.
  • Bilingual Spanish/English.

Responsibilities

  • Manage labor, delivery, and other variable costs in alignment with annual business plans.
  • Drive team member accountability and performance, ensuring company policies are administered appropriately.
  • Drive company safety initiatives to support safe and on-time product delivery, including performance requirements for TRIR and preventable accidents.
  • Collaborate with Wholesale and Franchise sales teams to meet service level agreements and identify customer service improvements.
  • Foster an Employer of Choice environment and positive employee experience.
  • Collaborate with cross-functional teams to achieve site operational goals.
  • Ensure compliance with company and regulatory training requirements so staff are equipped to perform assigned duties.
  • Partner with Human Resources to lead site employment-cycle activities, including hiring, training, performance management, and succession.
  • Review operations and propose continuous-improvement updates or redesigns to standard operating procedures to improve efficiency, cost, or customer satisfaction.
  • Lead implementation of building initiatives related to technology, cost containment, inventory management, safety, training, and engagement; ensure adoption of required behaviors and skills.
  • Ensure appropriate staffing levels and allocation to meet operational and financial goals while maintaining customer service standards.
  • Perform other duties as assigned.

Benefits

  • Market-competitive compensation.
  • 401(k) and Roth plans with company match and immediate 100% vesting.
  • Medical, dental, and vision benefits.
  • Company-paid short-term disability and employer-subsidized long-term disability.
  • Company-paid life insurance.
  • Discounted tire purchasing.
  • Tuition reimbursement.
  • Employee assistance program.
  • Generous paid vacation and paid time off.
  • Customizable voluntary benefits.
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