Senior Manager-Digital Product Management
About The Position
American Express Global Commercial Services (GCS) is a global leader in Commercial Payment Solutions. The Sales Enablement, Pricing and Transformation (SPT) team plays a critical role in advancing this agenda by delivering digital capabilities and insights that help sales teams serve customers more effectively and efficiently. The Senior Manager - Digital Product is responsible for leading the Go-to-Market (GTM) strategy and operational excellence for AP File Insights Digital Tools, ensuring successful product launches, strong customer adoption, and reliable production performance. This role partners closely with Global Commercial Services, Product, Engineering, and Analytics teams to deliver digital capabilities that accelerate supplier enablement, scale B2B payments, and enhance the AP File Insights ecosystem. The successful candidate combines business, product, and technical expertise to translate customer and commercial needs into scalable digital solutions. They will lead products from concept through launch and ongoing optimization in an Agile environment, balancing business priorities, customer experience, and operational stability while continuously measuring outcomes and driving innovation.
Requirements
- Business expertise
- Product expertise
- Technical expertise
- Experience in an Agile environment
Responsibilities
- Leading the Go-to-Market (GTM) strategy and operational excellence for AP File Insights Digital Tools.
- Ensuring successful product launches, strong customer adoption, and reliable production performance.
- Partnering closely with Global Commercial Services, Product, Engineering, and Analytics teams to deliver digital capabilities.
- Accelerating supplier enablement, scaling B2B payments, and enhancing the AP File Insights ecosystem.
- Translating customer and commercial needs into scalable digital solutions.
- Leading products from concept through launch and ongoing optimization in an Agile environment.
- Balancing business priorities, customer experience, and operational stability.
- Continuously measuring outcomes and driving innovation.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
