Digital Product Management Senior Manager

PNC•Washington, DC

4d•$50,000 - $274,840•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Data Product Manager Sr within PNC's Marketing organization, you will be based in a Marketing Hub location. This role will be a manager position building out the Marketing Data required for campaign execution, analytics and modeling. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

Roles at this level typically require a university / college degree.
Industry experience is typically 8+ years.
At least 5 years of prior management experience is typically required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors
No Required Certification(s)
No Required License(s)

Nice To Haves

Agile Web Development
Business Requirements Documentation (BRD)
Data Visualization
Digital User Experience
Employee Engagement
IT Architecture
JavaScript
Wireframing
Business Acumen
Competitive Environment
Design Thinking
Effective Communications
Innovation
Knowledge Of Product Line
Product Development Strategy
Solutions Development
Higher level education such as a Masters degree, PhD, or certifications is desirable.

Responsibilities

Responsible for complex, cross-functional digital strategies across business segments to optimize digital experience, leveraging design thinking and other best practices through the leadership of digital teams.
Leverages industry and market place research and insights to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences.
Assists Group Manager with defining strategy.
Prioritizes and decisions recommendations.
Drives business case development.
Leads digital teams that develop and design the features of new or existing digital experiences to take advantage of an identified market need or opportunity.
Oversees the development, production, roll-out or promotion of digital experiences and ensures initiatives are completed on time, within budget and meet strategic goals.
Drives/Develops partnership with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders including key vendors to ensure all digital experiences meet their strategic goals.
May participate in client facing activities.
As part of the first line of defense, supports risk management, compliance, and audit needs.
Serves as point of review and sign off for risk management, compliance, and audit requirements.
May be identified as an application owner.
Builds, manages, motivates, and develops the performance of the Digital teams to drive business, financial, and customer experience results of new and existing products.
Recommends modifications in experiences and/or marketing to improve results.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service