Senior Manager - Digital Product Management (Small Business)
About The Position
American Express Global Commercial Services (GCS) is dedicated to the success of businesses big and small with the vision to be essential to our customers’ businesses every day. The Small Business Product Strategy and Card Features team sits within our GCS Small Business Products organization. This team is responsible for identifying and delivering high-potential opportunities that create lasting multi-product relationships with high-value customers. Working across Card, Card Lending, Line of Credit, Banking, and Digital Experience teams, SBS Digital Strategy aligns the direction and purpose of the Small Business organization to support delivery of cross-product business digital experiences. The Senior Manager, Digital Product Manager (Small Business) will play a key role in enhancing Small Business Membership through digital experiences that meet customer needs and drive cross-product adoption at scale.
Requirements
- Senior Manager level experience in Digital Product Management
- Experience within the Small Business sector
- Understanding of Card, Card Lending, Line of Credit, Banking, and Digital Experience products
- Ability to align strategic direction and purpose to support cross-product business digital experiences
Responsibilities
- Enhancing Small Business Membership through digital experiences that meet customer needs and drive cross-product adoption at scale.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
