Senior Manager, Digital Product Management - Clinical

SCAN Health Insurance • Long Beach, CA

1d • $125,400 - $181,419 • Remote

About The Position

The Senior Manager of Digital Product Management - Clinical will be responsible for the coordination, oversight and leadership of SCAN’s digital product managers, priorities and roadmap, managing the digital product efforts that support SCAN’s business goals while supporting the end-to-end digital experience. S/he should have a detailed understanding of best-of-breed end-to-end, consumer product experiences, digital engagement -driving product strategies, and digital product methodologies (in an lean/agile environment). This person must perform as a hands-on leader and think/operate strategically while executing effectively across multiple, concurrent workstreams, and collaborate closely with User Experience (UX) and Engineering. This person must be highly engaged, proactive, extremely detail-oriented, and a collaborator with exceptional digital product/design, execution and project management skills. This leader will focus on a customer-driven, outcome-based focus for all product development initiatives. This role requires the ability to think strategically and perform tactically while navigating a highly matrixed organization. Additional responsibilities include coordinating across multiple functions and managing a small team with a highly collaborative attitude.

Requirements

• Bachelor’s Degree required.
• 6-8 years’ experience in product management.
• 4+ years of management experience and leading team members.
• Experience in Medicare industry preferred.
• Leadership - Skilled to develops others.
• Problem Solving - Make critical decisions, often involving high-risk assessment and the ability to adapt to changing circumstances.
• Strategic Mindset - Formulates strategy and maps steps to achieve strategic goals.
• Ability to communicate and articulate status with senior executive leadership.
• Excellent written and verbal communication skills.
• Ability to work and deliver multiple projects simultaneously on tight deadlines.
• Excellent organizational and project management skills.

Nice To Haves

• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

Responsibilities

• Develop and maintain a strategic product vision, strategy and roadmap for digital that aligns business goals to member needs
• Ensure customer and stakeholder value is delivered by the product team.
• Proactively plan and manage cross-functional team communications and keeps product team apprised of key decisions
• Navigate a highly matrixed organization to ensure positive outcomes.
• Collaborate with design and engineering to develop new features and products
• Identify customer problems, develop hypotheses, and run experiments to evaluate hypotheses.
• Balance business needs, customer experience, and technical feasibility to ensure optimal product outcomes
• Manage and prioritize product backlog by working with stakeholders for maximum efficiency.
• Drive and oversee a customer-driven, outcome-based product roadmap that incorporates business and constituent needs
• Evangelize and uphold lean agile product practices and methodologies.
• Be responsible for ensuring correct user story definition, acceptance criteria, and prioritization for the product backlog.
• Proven ability to build, manage and foster teams of 4 – 20 people throughout the entire product delivery lifecycle
• Proven ability to work creatively and analytically in a problem-solving environment
• Helps establish product vision and ensure continuous adherence from cross-functional teams.
• Actively support the achievement of SCAN’s Vision and Goals.
• Other duties as assigned.

Benefits

• Base Salary Range: $125,400 to $181,419 per year
• Internal title: Sr Mgr, IT Prod Mgmt
• Work Mode: Mostly Remote
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
• Excellent 401(k) Retirement Saving Plan with employer match and contribution
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day
• A competitive compensation and benefits program
• An annual employee bonus program
• Generous paid-time-off (PTO)
• Eleven paid holidays per year
• Excellent Retirement Savings program
• A work-life balance
• An opportunity to become part of a team that makes a difference to our members and our community every day!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior