Senior Manager, Digital Health Products

Alcon•Fort Worth, TX

13h

About The Position

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact on the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As Senior Manager, Digital Health, you will play a critical role in creating digital products that continuously improve our relationship with Alcon customers, consumers and sales associates. You will shape and deliver digital products that connect and streamline customer workflows across Ophthalmic Clinics and Ambulatory Surgery Centers (ASCs). You will be accountable for identifying products and solutions that improve the customer’s experience while ensuring solutions deliver measurable value to end users, practices, and Alcon.

Requirements

Bachelor’s Degree or Equivalent years of directly related experience (or high school+15 yrs; Assoc.+11 yrs; M.S.+4 yrs; PhD+3 yrs)
The ability to fluently read, write, understand, and communicate in English
7 Years of Relevant Experience
Strong collaboration and organizational skills; able to influence delivery and outcomes.
Solid knowledge of JIRA, Agile, and Scrum practices.
Strong understanding of digital products, domains, and customer journeys.
Ability to learn industry trends and user needs quickly.
Experience balancing trade-offs across teams to manage dependencies, risks, and delivery across a broader scope.
Strong communication skills with ability to present complex messages and trade-offs
Ability to navigate complexity and ambiguity to translate business needs into clear, actionable product requirements.
Strong problem-solving ability with a mindset for asking questions and uncovering root causes.
Open, collaborative, and respectful approach to teamwork.
Creative and comfortable challenging norms to suggest new solutions.
Thrives in an environment of transparency, trust, and experimentation.

Nice To Haves

Minimum of 3-7 years of experience in product management, digital health, or related technology roles, with demonstrated ownership of complex, customer‑facing products.
Strong project execution and delivery leadership
Effective stakeholder management across functions, including engineering teams, business analysts, and designers
Experience translating customer needs into product requirements, delivering solutions that drive adoption and value, with a passion for improving customer experiences through digital innovation.
Solid business acumen and analytical thinking skills
Creative mindset with the ability to suggest new ideas and appropriate risks.

Responsibilities

Owns product roadmap, backlog, and delivery across a defined product, module, or capability, including end-to-end processes
Translates customer and business needs into clear, prioritized solutions
Drives cross-functional collaboration across engineering, design, and business stakeholders
Connects stakeholders in Clinics and ASCs and provides data connectivity across roles and responsibilities
Applies data and insights to inform decisions and optimize product performance
Manages dependencies, risks, and trade-offs across a broader scope
Communicates direction, priorities, and outcomes clearly to stakeholders
Mentors peers and contributes to team capability development