IT Customer Manager, Digital Products

Unilode Aviation
Hybrid

About The Position

The IT Customer Manager, Digital Products, will oversee the delivery of digital benefits and contractual requirements for assigned customers within their region. This role is responsible for managing complex projects, coordinating cross-functional teams, and building strong relationships with executive stakeholders. Through strategic planning and execution, you will ensure operational excellence, customer satisfaction, and the successful implementation of Unilode’s global digital network.

Requirements

  • Relevant experience, preferably with certified project management qualifications (e.g., PMP, PRINCE2).
  • Demonstrated experience managing strategic projects with cross-functional teams in an Agile environment.
  • Exceptional analytical, communication, and stakeholder management skills.
  • Aviation industry experience, particularly in operations, is highly desirable.

Responsibilities

  • Manage and Deliver Digital Projects
  • Build and Maintain Strong Customer Relationships
  • Lead Cross-Functional Coordination
  • Monitor and Report Performance
  • Strategic Planning and Problem-Solving
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service