Senior Manager, DC Operations

Legends Global•Indianapolis, IN

9d•Onsite

About The Position

The Senior Manager of DC Operations leads all aspects of distribution center and warehouse operations, including staff planning, performance management, continuous improvement, and training and development. The role oversees strategic direction and execution across safety, quality, productivity, and team engagement. It is based on site in Indianapolis, Indiana.

Requirements

Bachelor’s degree.
5–10 years of management experience in retail distribution and logistics.
Excellent written and verbal communication skills.
Strong multitasking and prioritization skills.
Proven leadership and commitment to high-quality customer and client service.
Strong interpersonal skills and ability to collaborate across all management levels.
Flexibility to work extended hours, including nights, weekends, and holidays.
Team-oriented and collaborative approach.
Proficiency in Microsoft Word, Excel, and PowerPoint.

Responsibilities

Compile and deliver data and reports to management promptly.
Oversee team leaders responsible for daily reporting and operational performance.
Collaborate cross-functionally to resolve operational, system, and workflow issues.
Develop expertise in systems, integrations, data flows, and fulfillment processes.
Drive performance improvement strategies using technology and process innovation.
Identify and execute cost-reduction and process-optimization initiatives.
Partner with leadership to design and manage operational systems, processes, and KPIs.
Support managers in aligning staffing levels with seasonal or peak demands.
Maintain efficient warehouse operations through effective inventory, storage, and distribution controls.
Supervise clerical staff handling warehousing documentation.
Ensure accurate product transfers and inventory control for all warehouse movements.
Assist in preparing the annual budget and business plan.
Adhere to company policies and procedures.
Perform other related duties as required.