DC OPERATIONS MANAGER

The Home Depot•Atlanta, GA

About The Position

The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center, helping ensure it is an outstanding place to work. Depending on the assignment, the manager may oversee inbound operations (unloading and receiving), warehouse operations (pick-pack and break-pack), outbound operations (loading), transportation operations (yard and carrier relations), and/or office operations (such as transportation coordinators, customer service associates, and general office associates). The manager works with the General Manager or DC Assistant General Manager to develop strategies and objectives that maximize productivity and leverage expenses. The role analyzes trends, solves problems, and motivates and develops associates, typically managing results through several Supervisors and a large number of hourly associates. The manager contributes to operational, financial, people, process, and service objectives; drives continuous improvement and efficiency; and supports safe, accurate, and timely distribution operations. The role may also involve managing third-party logistics providers and transportation relationships. This position reports to a DC General Manager I/II or Assistant General Manager and is accountable for the direct supervision and development of others, including selection, termination, performance appraisal, and professional development.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
Minimum of 2 years of work experience.
High school diploma and/or GED, or the knowledge, skills, and abilities typically acquired through its completion.
Ability to work weekends and holidays.
Ability to work a flexible schedule and be on call at various times.
Must be open to relocation.
Ability to perform intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Ability to work with regular exposure to temperature extremes, moving machinery, loud noise, and fumes that may cause discomfort or moderate risk of accident or illness.

Nice To Haves

Bachelor’s degree concentrating in Operations Management, Business, or Supply Chain.
Proficiency in Microsoft Outlook, Word, and Excel.
Previous change management experience, including driving, influencing, and inspiring change through communication at all impacted levels.

Responsibilities

Manage assigned warehouse functions to ensure operational excellence, efficient warehouse management systems and equipment, accurate and safe product processing, effective warehouse layout and product placement, and orderly warehouse areas.
Assist the GM or AGM in evaluating work methods, procedures, controls, and staffing, and recommend alternatives to achieve accurate, timely product movement and processing.
Maintain and adjust warehouse layout to support maximum efficiency as seasonal and inventory needs change.
Assist the GM and/or AGM with financial, operational, people, process, and service objectives; drive continuous improvement and efficiency gains to reduce cost-to-serve.
Lead associates and peers in anticipating and solving problems and planning for events and seasonal changes; where applicable, assist in managing a 3PL provider and its performance metrics.
Coach, train, and develop associates through informal on-floor coaching and formal training and performance feedback.
Maintain a union-free work environment by fostering an employee-centered workplace that demonstrates care and concern for associates.
Promote a safety culture by following Home Depot safety policies and procedures and monitoring safety, physical security, and operational metrics.
As needed, work with the GM to manage relationships with onsite third-party delivery or transportation agents for outbound loads and review carrier performance with transportation associates.
Directly supervise others, including personnel selection, termination, performance appraisal, and professional development.
Travel overnight as typically required, less than 10% of the time.