Senior Manager, DC Operations
About The Position
The Senior Manager of DC Operations leads all aspects of distribution center and warehouse operations, including staff planning, performance management, continuous improvement, and training and development. The role oversees strategic direction and operational execution across Safety, Quality, Productivity, and Team Engagement. Based on site in Indianapolis, Indiana, the position works with team leaders and management to monitor operational performance, address issues across systems and workflows, and improve fulfillment processes. It supports staffing for seasonal and peak demands, warehouse inventory and distribution controls, annual budgeting, and business planning.
Requirements
- Bachelor’s degree.
- 5–10 years of management experience in retail distribution and logistics.
- Excellent written and verbal communication skills.
- Strong multitasking and prioritization skills.
- Proven leadership and commitment to high-quality customer and client service.
- Strong interpersonal skills and ability to collaborate across management levels.
- Flexibility to work extended hours, including nights, weekends, and holidays.
- Team-oriented, collaborative approach.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
Responsibilities
- Compile and deliver data and reports to management promptly.
- Oversee team leaders responsible for daily reporting and operational performance.
- Collaborate cross-functionally to resolve operational, system, and workflow issues.
- Develop expertise in systems, integrations, data flows, and fulfillment processes.
- Drive performance improvement strategies using technology and process innovation.
- Identify and execute cost-reduction and process-optimization initiatives.
- Partner with leadership to design and manage operational systems, processes, and KPIs.
- Support managers in aligning staffing levels with seasonal or peak demands.
- Maintain efficient warehouse operations through effective inventory, storage, and distribution controls.
- Supervise clerical staff handling warehousing documentation.
- Ensure accurate product transfers and inventory control for all warehouse movements.
- Assist in preparing the annual budget and business plan.
- Adhere to company policies and procedures.
- Perform other related duties as required.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid vacation
- 401(k) plan
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What This Job Offers
Job Type
Full-time
Career Level
Senior
