Senior Manager, Compliance Advisory & Change Management

Upstart

6d•$172,100 - $238,300•Remote

About The Position

Upstart’s Compliance team provides second-line oversight, guidance, and challenge across key business activities. The Compliance Advisory & Change Management team partners with business stakeholders to operationalize compliance requirements and support consistent execution of established policies and procedures. The Senior Manager, Compliance Advisory & Change Management will operationalize components of Upstart’s compliance framework, primarily focused on third-party risk management, new and modified products and services, marketing compliance, and regulatory change management. The role partners with business stakeholders to provide second-line compliance guidance, review, and challenge while preserving clear ownership between the first and second lines of defense. This is a remote role. Upstart is digital-first, and most work can be performed remotely, with employees encouraged to attend team onsites. The cadence varies by team and role; most teams meet once or twice per quarter for two to four consecutive days. The anticipated U.S. remote base salary range is $172,100–$238,300, with actual pay dependent on location and job-related factors. The position also includes target bonuses, equity compensation, and benefits.

Requirements

Bachelor’s degree or equivalent practical experience.
At least 7 years of experience in compliance, regulatory risk, or a related function within banking or financial services.
Direct people management experience leading and developing a team.
Experience supporting compliance reviews of products, services, marketing, third parties, or regulatory changes.
Experience applying financial services laws, regulations, policies, or compliance requirements to business activities.
Experience operating within a compliance management system or comparable regulated risk-management framework.

Nice To Haves

Knowledge of consumer financial services laws and regulations relevant to lending products and customer communications.
Experience with new or modified product and service review processes.
Knowledge of third-party risk management and regulatory change management frameworks.
Experience partnering across compliance, legal, risk, product, marketing, and business teams.
JD, CRCM certification, or another relevant advanced degree or professional certification.

Responsibilities

Operationalize second-line compliance activities established under third-party risk management, new and modified products and services, marketing, and regulatory change management policies and procedures.
Review new and modified products and services for compliance considerations and provide guidance and challenge to business stakeholders throughout the applicable review process.
Review marketing and customer-facing materials in accordance with established compliance requirements and processes.
Support regulatory change management by assessing relevant regulatory developments, documenting compliance impacts, and coordinating with stakeholders responsible for implementation.
Provide compliance guidance and challenge related to third-party risk reviews in accordance with established requirements.
Identify and escalate material compliance concerns arising through these processes and help ensure appropriate follow-up and documentation.

Benefits

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly.
401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually.
Employee Stock Purchase Plan with discounted stock purchase options for eligible U.S. employees.
Medical, dental, and vision coverage, wellness resources, and supplemental health coverage in Canada.
Health Savings Account contributions for eligible U.S. plans.
Life insurance and disability coverage.
Paid time off, sick leave, and company holidays in line with local requirements.
Paid family and parental leave, with duration varying by country.
Family-centered benefits supporting fertility, parenthood, and caregiving.
Employee Assistance Program offering mental health support and life-centered resources.
Financial wellness resources, including financial planning tools and a financial concierge service in the U.S.
Annual wellness allowance supporting physical and emotional well-being and personal development.
Annual productivity allowance for relevant work tools and resources.
Team events, all-company updates, and employee resource groups.
Catered lunches and stocked micro-kitchens when working from the Bay Area, Austin, Columbus, or New York City offices.