Senior Manager, Client Sales & Insights - Retail

Circana Careers•Pittsburgh, PA

21h•Hybrid

About The Position

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively Presents Solutions : Delivers tailored, compelling solutions that align with customer needs and drive action. Knows the Buying Influences : Identifies key decision-makers and understands their motivations and influence. Manages Buyer Indifference : Recognizes and explores customer hesitation to uncover new needs or opportunities. Understands Customer Needs : Operates as a recognized expert to articulate customer needs in the customer's business language and business context. Being Resilient : Bounces back from setbacks with composure and positivity; helps others stay productive during tough times. Manages Ambiguity : Stays focused and calm in uncertain situations; guides others through change. The Senior Manager is a crucial member of the Retail Client Insights team. The ideal candidate would need to have a high degree of autonomy and problem-solving capabilities, paired with an innovative and analytical mind. Ability to multi-task, along with superb organizational and interpersonal engagement skills are also critical to deliver all-round excellent service to the Retail client. Your end goal will be helping our client grow their business while identifying opportunities to drive revenue for Circana.

Requirements

3-5 years of experience with syndicated data, analytics, account management, or related fields.
Excellent knowledge of Excel, PowerPoint and Word, and ability to mine large amounts of data.
Effective team player and proven ability to work remotely as well as with clients across virtual and diverse teams.
Strong project and workload management and proactive management of internal and external stakeholder expectations.
Ability to engage in a consultative manner with clients at all levels when helping solve/manage deliverables and critical business challenges.
Effective communication and interpersonal skills with the ability to adapt communication style to the audience and the ability to understand and respond to another’s point of view.
Demonstrated resilience and sound judgment in dealing with business and corporate challenges and change.
Strong commercial acumen and appreciation of contractual obligations.

Nice To Haves

Retail experience and/or General Merchandise experience is preferred.
Knowledge of Unify is a plus.

Responsibilities

Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with their strategic goals.
Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
Partner with internal teams (e.g., Client Services, Product, and Analytics) to deliver integrated solutions and ensure client success.
Stay current on trends in general merchandise to position Circana as a thought leader and trusted advisor.
Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
Leverage Circana’s proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
Provide market feedback to internal teams to help refine offerings and contribute to product development.
Demonstrated ability to conceive, manage, and deliver fact-based analyses, with a focus on consumer solutions, providing clients with clear, actionable insights to inform strategy.