Senior Manager, Business Performance & Initiatives (Business Savings & Membership)
About The Position
Provides strategic leadership for Program Delivery, Performance & Initiative support functions for the business, including project/program management, portfolio management, and/or business optimization. Oversees multiple operational and support activities, ensuring alignment with enterprise strategy and delivery excellence. Leads a broad scope of business activities that include business deposit products, debit cards, digital payments, treasury management operations, business fraud and BSA/AML, member onboarding, and associated depository technologies. The role also provides senior leadership oversight of Business Solutions analytics, ensuring disciplined performance management, reporting, and insight-driven decision-making. Drives operational performance, owns member experience, and growth outcomes across Business Solutions, ensuring initiatives are data-informed, aligned to enterprise priorities, and executed with strong governance, risk management, and cross-functional collaboration.
Requirements
- Applicants must be authorized to work in the United States without the need for current or future sponsorship.
- Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Responsibilities
- Provides strategic leadership for Program Delivery, Performance & Initiative support functions for the business, including project/program management, portfolio management, and/or business optimization.
- Oversees multiple operational and support activities, ensuring alignment with enterprise strategy and delivery excellence.
- Leads a broad scope of business activities that include business deposit products, debit cards, digital payments, treasury management operations, business fraud and BSA/AML, member onboarding, and associated depository technologies.
- Provides senior leadership oversight of Business Solutions analytics, ensuring disciplined performance management, reporting, and insight-driven decision-making.
- Drives operational performance, owns member experience, and growth outcomes across Business Solutions, ensuring initiatives are data-informed, aligned to enterprise priorities, and executed with strong governance, risk management, and cross-functional collaboration.
Benefits
- highly competitive pay
- generous benefits and perks
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
