Sr Mgr Business Mgmt Lead (US) - Risk Strategy, Controls & Remediation

TD Bank • Charlotte, NC

4d • Onsite

About The Position

The Senior Manager Business Management Lead oversees a large, highly complex and diverse business management function in an area with significant risk, complexity or scope. The role typically involves medium- to long-term planning and an integrated approach across business management areas and the broader organization.

The role provides people-management leadership, including hiring, goal setting, staff development, performance and compensation decisions, teamwork, and disciplinary actions as needed. It develops and implements a holistic strategy for the function in support of the overall business strategy; leads planning and work across multiple areas; and guides integrated implementation of policies, processes, procedures and changes.

The Senior Manager partners with management and teams, recognizes emerging trends, identifies issues and opportunities, and recommends action to senior management. As a strategic partner to enterprise stakeholders and leadership, the role clarifies accountabilities, influences alignment, aggregates activity across the function, escalates matters, provides recommendations and decision support, forecasts programs and demand, coordinates initiative priorities, and ensures communications are consistent with business strategies and executive direction.

The position is based in Charlotte, North Carolina, and lists 40 hours. The posted base salary range is $148,720–$223,080 USD. TD describes its total rewards as including base salary and variable compensation or incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition. The posting also describes training, onboarding, career and development conversations, an online learning platform, and mentoring programs.

Requirements

• Undergraduate degree.
• 10+ years of related experience.
• Strong judgment, integrity, and accountability; ability to provide constructive challenge, influence senior stakeholders, and build high-performing teams.
• Ability to navigate a complex, highly regulated environment while balancing remediation priorities, emerging risks, and transformation of the first-line operating model.

Nice To Haves

• Strong experience in risk and controls, RCSA, issues and remediation, operational risk, testing and monitoring, and regulatory compliance within financial services.
• Risk, compliance, or audit certifications such as CRCM, CERP, CIA, or CISA.

Responsibilities

• Provide people-management leadership, including hiring, setting goals, developing staff, managing performance and compensation decisions, promoting teamwork, and handling disciplinary actions as required.
• Develop, communicate, and implement a holistic strategy for the business management function, integrated with the overall business strategy.
• Oversee, lead, manage, and plan work activities that may require alignment across multiple areas.
• Lead development and/or integrated implementation of policies, processes, procedures, and changes across multiple functional areas.
• Partner with management and teams in the area of specialization, maintaining industry, external, internal, enterprise, and business awareness and recognizing emerging trends.
• Identify issues and opportunities and recommend action to senior management.
• Lead relationships with key enterprise partners and interface with leadership to manage the business management area, clarify accountabilities, and influence alignment.
• Ensure an integrated and aggregated view of activities across the function; provide escalations, recommendations, and decision support to leadership.
• Forecast programs, initiatives, and demand, and coordinate prioritization of the portfolio and initiatives with key stakeholders.
• Provide functional and business-level communications that are consistent, appropriate, and aligned with business strategies and executive management direction.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development.
• Reward and recognition.
• Variable compensation and/or incentive awards, potentially including cash and/or equity incentive awards through an incentive plan.
• Training and onboarding.
• Regular career, development, and performance conversations, access to an online learning platform, and mentoring programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior