Senior Manager, Business Consulting

CVS Health • Hartford, CT

3d

About The Position

The Senior Manager, Business Consulting leads engagements for Aetna Service Operations, partnering with leaders across the organization to diagnose performance issues. The role develops supporting analysis and documentation and supports the executive operating cadence. The position manages multiple concurrent engagements and delivers recommendations and executive materials within fixed deadlines.

Requirements

• Eight or more years in business operations, healthcare operations, or strategy.
• Demonstrated experience leading cross-functional initiatives through influence.
• Advanced skill in building executive presentations and recommendations.
• Strong analytical, problem-solving, and process design skills.
• Hands-on analytical capability, from data through executive materials.
• Ability to thrive in a fast-paced environment with shifting priorities and competing deadlines.
• Bachelor’s degree in business, healthcare administration, finance, or a related field.

Nice To Haves

• Healthcare payer operations knowledge.
• Lean Six Sigma Green Belt or Black Belt certification.
• Exposure to SQL, Tableau, or Power BI.
• Three to five years of management consulting experience.
• Master’s degree.

Responsibilities

• Lead engagements from problem definition through recommendation and handoff.
• Build hypothesis-driven analysis and the executive storyline for each engagement.
• Partner with senior leaders to diagnose performance gaps and structure options.
• Support the executive operating cadence, including the monthly operating review and governance forums.
• Document current-state processes, handoffs, and control points.
• Build and maintain trackers, baseline metrics, and supporting documentation.
• Produce executive materials and track follow-up items to closure.
• Manage multiple concurrent engagements against fixed executive deadlines.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs.
• Other resources, based on eligibility.
• Eligible for a CVS Health bonus, commission, or short-term incentive program.
• Includes an award target in the company’s equity award program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior