Senior Manager - Behavioral Health
About The Position
This nursing leadership role has system-wide responsibility for inpatient behavioral health intake across system Emergency Departments and serves as the nursing clinical advisor and subject matter expert for behavioral health best practices. The role provides strategic, system-level leadership for quality, safety, access, clinical outcomes, competency development, and evidence-based behavioral health nursing practice. It leads standardization and optimization of inpatient behavioral health intake, partners closely with Emergency Departments and behavioral health teams, and advances initiatives that strengthen patient care, regulatory readiness, staff capability, and the behavioral health care environment. The position oversees inpatient behavioral health intake, inpatient therapy, and social work services, and provides leadership and oversight for a direct/indirect report span of 60–99 team members, including 60–99 indirect FTEs. It supports accreditation and regulatory compliance and promotes recruitment, retention, professional development, and a positive culture for behavioral health nursing. The role is full-time, day shift, at TriHealth Good Samaritan Hospital in Cincinnati, Ohio, with a work schedule of 80 hours bi-weekly.
Requirements
- Bachelor's degree required.
- 5–7 years of progressive leadership in nursing in a related field required.
- 2–3 years of clinical experience in nursing required.
- Registered Nurse required.
- BLS for Healthcare Providers.
Nice To Haves
- Membership in a related professional organization preferred.
- Certification within the specialty area within 2 years of hire.
Responsibilities
- Provide system-wide leadership for inpatient behavioral health intake, nursing practice, quality, safety, patient access, and clinical outcomes.
- Oversee inpatient behavioral health intake, inpatient therapy, and social work services.
- Lead standardization and optimization of behavioral health intake processes across Emergency Departments to promote safe, timely patient placement and transitions of care.
- Partner with Emergency Department, nursing, behavioral health, therapy, and social work leaders to improve workflows and reduce variation in practice.
- Identify key quality and performance indicators and lead system-wide performance improvement initiatives.
- Advance evidence-based behavioral health nursing practices, including suicide prevention and restraint-related initiatives.
- Serve as a clinical advisor and system resource for behavioral health nursing best practices, policies, procedures, and clinical decision-making.
- Develop and implement clinical competencies, education, training, and practice standards for behavioral health team members.
- Mentor and support leaders and team members to promote professional development and clinical excellence.
- Lead strategic initiatives related to behavioral health intake, therapy, social work, and nursing practice.
- Support accreditation, regulatory compliance, and alignment of clinical practice with organizational policies and standards.
- Promote recruitment, retention, professional development, and a positive culture for behavioral health nursing.
- Build collaborative relationships across nursing, physicians, Emergency Departments, and other interdisciplinary teams to enhance patient care.
- Encourage continuing education, specialty certification, evidence-based practice, nursing research, professional organization involvement, and community engagement.
- Provide leadership and oversight for a direct/indirect report span of 60–99 team members, including 60–99 indirect FTEs.
- Conduct department huddles, generally daily for clinical departments and weekly for non-clinical departments.
- Regularly round on team members according to the stated team-size schedule and use questions from the rounding log.
- Lead monthly team meetings using the meeting agenda template; review the stoplight report and cascade key leadership messages.
- Model, coach, and validate team members' use of TriHealth Way behaviors, including AIDET + Promise, Always Behaviors, and Always HEARD.
- Recognize team members for safety wins, positive performance, and demonstrating SERVE and ALWAYS behaviors and the TriHealth Way of Leading, Serving, and Delivering Care.
- Drive achievement of annual pillar goals in Safety/Quality, Service, Growth, Culture/People, and Finance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
