Senior Manager - Behavioral Health

TriHealth•Cincinnati, OH

2d•Onsite

About The Position

This nursing leadership role has system-wide responsibility for inpatient behavioral health intake across system Emergency Departments and serves as the nursing clinical advisor and subject matter expert for behavioral health best practices. The role provides strategic, system-level leadership for quality, safety, access, clinical outcomes, competency development, and evidence-based behavioral health nursing practice. It leads standardization and optimization of inpatient behavioral health intake, partners closely with Emergency Departments and behavioral health teams, and advances initiatives that strengthen patient care, regulatory readiness, staff capability, and the behavioral health care environment. The position oversees inpatient behavioral health intake, inpatient therapy, and social work services, and provides leadership and oversight for a direct/indirect report span of 60–99 team members, including 60–99 indirect FTEs. TriHealth leaders are expected to foster engagement, safety, reliability, and high performance while advancing annual goals in Safety/Quality, Service, Growth, Culture/People, and Finance. The role is full-time, day shift, at TriHealth Good Samaritan Hospital in Cincinnati, Ohio, with a work schedule of 80 hours bi-weekly.

Requirements

Bachelor's degree required.
5–7 years of progressive nursing leadership experience in a related field required.
2–3 years of clinical nursing experience required.
Registered Nurse required.
BLS for Healthcare Providers required.
Certification within the specialty area within 2 years of hire.

Nice To Haves

Membership in a related professional organization preferred.

Responsibilities

Provides system-wide leadership for inpatient behavioral health intake, nursing practice, quality, safety, patient access, and clinical outcomes.
Oversees inpatient behavioral health intake, inpatient therapy, and social work services.
Leads the standardization and optimization of behavioral health intake processes across Emergency Departments to promote safe, timely patient placement and transitions of care.
Partners with Emergency Department, nursing, behavioral health, therapy, and social work leaders to improve workflows and reduce variation in practice.
Identifies key quality and performance indicators and leads system-wide performance improvement initiatives.
Advances evidence-based behavioral health nursing practices, including suicide prevention and restraint-related initiatives.
Serves as a clinical advisor and system resource for behavioral health nursing best practices, policies, procedures, and clinical decision-making.
Develops and implements clinical competencies, education, training, and practice standards for behavioral health team members.
Mentors and supports leaders and team members to promote professional development and clinical excellence.
Leads strategic initiatives related to behavioral health intake, therapy, social work, and nursing practice.
Supports accreditation, regulatory compliance, and alignment of clinical practice with organizational policies and standards.
Promotes recruitment, retention, professional development, and a positive culture for behavioral health nursing.
Builds collaborative relationships across nursing, physicians, Emergency Departments, and other interdisciplinary teams to enhance patient care.
Encourages continuing education, specialty certification, evidence-based practice, nursing research, professional organization involvement, and community engagement.
Provides leadership and oversight for a direct/indirect report span of 60–99 team members, including 60–99 indirect FTEs.
Conducts department huddles; clinical departments generally hold daily huddles and non-clinical departments hold weekly huddles.
Rounds regularly on team members using questions from the rounding log; quarterly rounding is indicated for teams of 51 or more.
Leads monthly team meetings using the meeting agenda template, reviews the stoplight report, and cascades key leadership messages.
Models, coaches, and validates team members’ use of TriHealth Way behaviors, including AIDET + Promise, Always Behaviors, and Always HEARD.
Recognizes team members for safety wins, positive performance, and demonstrating SERVE and ALWAYS behaviors and TriHealth Way leadership, service, and care delivery.