Senior Manager- Ambulatory Services (Mental Health)

Medical University of South Carolina•Charleston, SC

11h•Onsite

About The Position

The Senior Manager is responsible for participating in long-range strategic planning and short-range implementation to ensure the outpatient psychiatry care clinics are managed in a consistent manner that embraces patient-centered service, service excellence standards and utilized efficient operational processes. In addition to providing operational oversight, this role is a key collaborator with the relevant departments and a thought leader in ambulatory quality and safety, coordination of care across the continuum, use of technological tools and solutions, metrics reporting, customer service, and process improvement. Manages one or more functional areas of a department. Manages two or more professional and support staff including subordinate supervisors. Typically has hire, fire, or promotion authority. Evaluates and makes improvements to department processes while ensuring compliance with organizational policies and applicable laws and regulations. More discretion and greater financial authority than other lower management levels. Manages initiatives, strategic priorities and programs which have an impact on the organization. Works independently and in collaboration with leadership to support the budget process and meeting key operational goals. Plans, organizes, facilitates, monitors, and evaluates activities and functions of the department/functional business area based employee/organizational goals. Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings.

Requirements

Bachelor's degree in Business Management or related field required.
Minimum 3+ years of prior healthcare leadership experience required.

Nice To Haves

Prior Mental Health experience strongly encouraged and preferred.
Master's degree may be required dependant upon position/magnet requirements.

Responsibilities

Participating in long-range strategic planning and short-range implementation to ensure the outpatient psychiatry care clinics are managed in a consistent manner that embraces patient-centered service, service excellence standards and utilized efficient operational processes.
Providing operational oversight.
Key collaborator with relevant departments and a thought leader in ambulatory quality and safety, coordination of care across the continuum, use of technological tools and solutions, metrics reporting, customer service, and process improvement.
Manages one or more functional areas of a department.
Manages two or more professional and support staff including subordinate supervisors.
Typically has hire, fire, or promotion authority.
Evaluates and makes improvements to department processes while ensuring compliance with organizational policies and applicable laws and regulations.
Manages initiatives, strategic priorities and programs which have an impact on the organization.
Works independently and in collaboration with leadership to support the budget process and meeting key operational goals.
Plans, organizes, facilitates, monitors, and evaluates activities and functions of the department/functional business area based employee/organizational goals.
Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings.