Sr. Manager, Account Management

BDG•New York, NY

About The Position

As Senior Manager, Account Management, you’ll drive BDG’s branded programs across brands including Bustle, NYLON, Elite Daily, and The Zoe Report. You’ll serve as the primary post-sale client contact and the connective link among internal teams—including Sales, Client Solutions, BDG Studios, Events, AdOps, Distribution Marketing, Editorial, Legal, and Finance—and external partners such as vendors, client agencies, advertisers, and media partners. You’ll independently manage active, complex programs and ensure all elements are delivered on time, within budget, and according to scope while keeping clients informed and confident. The role involves coordinating campaign execution across media, branded content, events, and content distribution; monitoring performance and delivery; and using results to recommend optimizations and share learnings. You’ll also engage with senior leaders and key stakeholders and may lead junior team members.

Requirements

BA or equivalent.
5–7 years of experience at an advertising or publisher company.
Strong track record in client service.
Experience with branded content, including video, articles, social, and influencer activations; small-scale event execution; and media execution.
Strong attention to detail.
Highly organized, with the ability to multitask.

Nice To Haves

Experience in management.
Ability to lead junior team members.
Proficiency with Canva, Keynote, Excel, Google Workspace, and Monday.com.

Responsibilities

Provide best-in-class service as the primary post-sale client contact, independently managing active programs and overseeing multiple elements.
Understand each sold campaign element and strategy and how it supports client objectives.
Engage frequently with senior leadership and key stakeholders across the company.
Create and maintain post-sale program documentation, including kickoff agendas, sold statements of work, and campaign trackers.
Coordinate with third-party vendors on rich media ad units and build screenshot decks when campaigns go live.
Partner with AdOps to monitor creative implementation, tagging, quality assurance, and delivery, ensuring media KPIs are met and optimized.
Work with BDG Studios to execute custom content, including articles, social posts, influencer activations, and video and photo shoots.
Partner with Events to execute branded client events, from bespoke single-sponsor events to activations at BDG tentpole events.
Manage branded content projects and deliverables in Monday.com to keep them on schedule.
Partner with Distribution Marketing to execute content distribution plans and manage social performance.
Partner with Reporting and Insights to analyze performance, recommend real-time optimizations, and build end-of-campaign recaps.
Lead end-of-campaign debriefs and share learnings and best practices across teams.