Senior Management Analyst, Analytics and Research IT

University of Washington Medical Center•Seattle, WA

13d•$74,352 - $100,584•Hybrid

About The Position

UW Medicine IT Services is seeking a Senior Management Analyst to provide high-level management assistance and advisory support to the Directors of Analytics and Research IT. The role plans, coordinates, and directs administrative programs and special projects to help achieve departmental and team goals. The position supports executive operations, financial and budget management, performance measurement, communications, process improvement, governance, and coordination across teams. It also manages and mentors one to two student employees. UW Medicine IT Services is a shared services organization supporting UW Medicine institutions and is responsible for maintaining and supporting their infrastructure and applications, as well as implementing new services and applications. This is a hybrid, regular position at 100% FTE (40 hours per week), working day shift during core hours of 8:00 a.m. to 5:00 p.m. Pacific Time, Monday through Friday.

Requirements

Bachelor’s degree in Business Administration, Information Technology, or a related field, or equivalent education and/or experience.
At least five years of administrative experience in a complex matrix organization, supporting senior executives and managing varied operational activities.
Strong applied analytical skills and ability to mentor interns and/or team members.
Excellent writing, proofreading, and editing skills, including attention to grammar, accuracy, and clarity.
Excellent in-person, telephone, and written communication skills.
Applied experience independently creating, documenting, and managing operational support processes for a team.
Demonstrated experience independently managing and optimizing a workflow.
High level of personal and professional ethical behavior and ability to educate others in general security standards.
Commitment to departmental confidentiality standards.
Applied experience managing multiple complex activities and assigning work to others.
Strong applied financial experience, including budget management and the ability to guide others through fundamental budget practices and principles.
Advanced computer skills, including Word, Access, Excel, and PowerPoint.
Familiarity with database applications.
Ability to influence others without formal authority.
Ability to work independently, solve problems, take initiative, set priorities, and handle multiple tasks efficiently and on time.
Demonstrated success working collaboratively with diverse groups.
Ability to achieve goals under tight deadlines.
Ability to recognize when to draw on team resources to achieve department and team goals.

Responsibilities

Manage the Directors’ calendars, scheduling, and executive-level meetings.
Coordinate team travel.
Coordinate, analyze, and administer multimillion-dollar budgets, including tracking budget requests and expenditures, software licensing, budget analysis and forecasting, and reimbursements.
Plan and coordinate meetings and develop or maintain focused meeting content, including for executive-level meetings.
Measure team performance, determine key performance indicators, and prepare team performance reporting.
Process, track, and maintain key deliverable records, including policies, guidelines, processes, department reports, financial reports and analysis, budget expenditure tracking and analysis, and committee materials.
Recommend and consult on methods for improving team operations and performance.
Coordinate cross-team strategic and programmatic efforts.
Develop internal and external communications content, manage distribution through appropriate department channels, and manage team intranet sites.
Manage creation, content development, and ongoing maintenance of customer-facing and internal ITS web pages.
Work with the Directors of Analytics and Research IT to identify process gaps and improve operational processes.
Develop, refine, and establish policies and procedures covering business practices, workflows, office policies, operational management, onboarding, budget submissions, user access management, Help Desk routing, and knowledge-base documents.
Provide guidance to the team on department-specific and UW Medicine policies and procedures.
Manage contractor and vendor relationships, including reviewing invoices and purchase orders, developing statements of work, and tracking planned budget expenditures.
Coordinate development of presentation materials for departmental programs and efforts presented to UW Medicine Directors and Executive Sponsors.
Provide recommendations to leadership, support governance activities, and identify process-improvement opportunities.
Manage and mentor one to two student employees.