Senior Maintenance Supervisor, Multifamily
About The Position
The Senior Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, timely service, and personal attention. The role responds to resident service requests and helps Cushman & Wakefield deliver superior customer service. It also involves preparing apartments for occupancy, maintaining property amenities and grounds, performing preventive maintenance, responding to emergencies, and reporting maintenance issues that may affect the budget. The position requires knowledge of maintenance functions and applicable housing laws, codes, policies, and systems, as well as professional representation of the company.
Requirements
- High school diploma, GED, or education from a trade, technical, or vocational school.
- At least 3 years of related experience.
- EPA 608 certification, minimum Type II, or CPO certification, or a locally required city certificate.
- Valid driver's license.
- CPO certification if required by the city or state.
- Ability to work any shift Sunday through Saturday to support business needs.
- Knowledge of the safe use of cleaning agents and equipment used to perform job duties.
- Ability to add, subtract, multiply, and divide whole numbers, common fractions, and decimals.
- Ability to compute rates, ratios, and percentages and to prepare and interpret bar graphs.
Responsibilities
- Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
- Complete resident service requests in a timely manner.
- Perform maintenance involving plumbing, pool maintenance, air conditioning, heating, carpentry, appliances, electrical work, painting, caulking, snow removal, scheduling, and life safety issues.
- Maintain grounds, pools and hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
- Perform on-call emergency procedures as required.
- Report maintenance issues that affect the budget, including life safety issues, vacant repairs, property damage, and common-area needs, to the manager.
- Schedule and perform preventive maintenance and record those activities.
- Maintain knowledge of state, local, and federal housing laws, codes, policies, and systems related to maintenance.
- Attend and participate in training programs required by Cushman & Wakefield and local city and state jurisdictions.
- Provide superior customer service and represent the company professionally.
- Follow all Cushman & Wakefield safety policies and procedures.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program offering savings with major retailers and service providers.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may generally enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs, as well as paid and unpaid time away from work.
- Competitive pay.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
