Senior Logistics Specialist

RXO•Charlotte, NC

About The Position

The Senior Logistics Specialist at RXO supports transportation operations by coordinating drivers and equipment, monitoring shipments, resolving discrepancies, maintaining accurate system data and documentation, and communicating operational status to customers and internal teams. The role helps ensure daily transportation runs safely, efficiently, and on time.

Requirements

  • At least 2 years of transportation experience.

Nice To Haves

  • Bachelor's degree in Business, Supply Chain, or Logistics Management.
  • Experience with Windows applications and Microsoft Office.
  • Knowledge of shipping software.
  • Excellent verbal and written communication skills, including presenting clean, organized, and thorough information and data appropriate for the intended audience.
  • Ability to perform complex analysis of data, processes, policies, procedures, or systems and produce unambiguous, comprehensive, and accurate interpretations of data or information.

Responsibilities

  • Investigate, resolve, or escalate operational oddities.
  • Schedule, coordinate, and monitor drivers and equipment to support safe, efficient, and timely daily transportation operations.
  • Assist with developing, planning, and modifying daily schedules; notify customer service and the operations manager about shipment status.
  • Troubleshoot and proactively resolve shipment discrepancies.
  • Communicate proactively with customers, employees, and management to ensure requirements are met.
  • Enter data into the transportation management system and maintain and generate required reports.
  • Process, audit, and file documentation.
  • Monitor proper coding application, ensure it is completed in a timely manner, and escalate issues as needed.
  • Maintain the statement-of-work audit schedule and distribute updates to team members.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) retirement plan with up to 5% company match.
  • Pre-tax accounts to help streamline eligible expenses.
  • Company-paid disability and life insurance.
  • Employee Assistance Program (EAP).
  • Career and Leadership Development Programs.
  • Paid time off, company holidays, and volunteer days.
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