SENIOR LOGISTICS SPECIALIST

RXO, Inc.•Charlotte, NC

About The Position

The Senior Logistics Specialist at RXO supports daily transportation operations by coordinating drivers and equipment, monitoring shipments, resolving discrepancies, and ensuring operations run safely, efficiently, and on time. The role includes communicating shipment status to customers and internal teams, maintaining accurate transportation management system data and reports, processing and auditing documentation, and monitoring coding and statement-of-work audit schedules. Candidates need at least two years of transportation experience. A bachelor's degree in Business, Supply Chain, or Logistics Management, experience with Windows applications and Microsoft Office, knowledge of shipping software, strong communication skills, and the ability to analyze and interpret complex data and processes are preferred.

Requirements

  • At least 2 years of transportation experience.

Nice To Haves

  • Bachelor's degree in Business, Supply Chain, or Logistics Management.
  • Experience with Windows applications and Microsoft Office.
  • Knowledge of shipping software.
  • Excellent verbal and written communication skills, including presenting clear, organized, and thorough information and data appropriate to the intended audience.
  • Ability to perform complex analysis of data, processes, policies, procedures, or systems and produce unambiguous, comprehensive, and accurate interpretations of data or information.

Responsibilities

  • Investigate and resolve operational oddities, or call them out as needed.
  • Schedule, coordinate, and monitor drivers and equipment to support safe, efficient, and timely daily transportation operations.
  • Assist with developing, planning, and modifying daily schedules; notify customer service and the operations manager about shipment status.
  • Troubleshoot and proactively resolve shipment discrepancies.
  • Communicate proactively with customers, employees, and the management team to ensure requirements are met.
  • Enter data accurately into the transportation management system and maintain and generate required reports.
  • Process, audit, and file documentation.
  • Monitor timely and proper coding application and escalate issues as needed.
  • Maintain the statement-of-work audit schedule and distribute updates to team members.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) retirement plan with up to 5% company match.
  • Pre-tax accounts for eligible expenses.
  • Company-paid disability and life insurance.
  • Employee Assistance Program (EAP).
  • Career and Leadership Development Programs.
  • Paid time off, company holidays, and volunteer days.
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