Senior Lockbox Processor

Western Alliance Bank•Las Vegas, NV

2d•$19 - $22

About The Position

As a Senior Receivables Processor, you will support the Bank’s Receivables Operation, which enables customers to accept electronic and traditional paper-based payments. You will capture remittance information using technology services and transfer it to output files and reports. Working with a team of Receivables Processors, you will help expedite payment collection and posting while providing professional, prompt, accurate customer service. The role focuses on data entry, quality control, and balancing and reconciliation of deposits. You will support the Receivables Supervisor in delivering a comprehensive, prompt, and efficient client experience; support daily workflow; and help maintain smooth operations. Tasks may include sorting mail, extracting payments or correspondence, reviewing payments for accuracy, and scanning deposits with high-speed optical scanners. You will meet strict processing deadlines, assist with training and developing new employees, perform advanced research, and may handle high-value clients.

Requirements

At least 1 year of related experience in Branch Banking Operations or a similar field.
High school diploma.
Entry-level to intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management, and/or other commercial banking products and services.
Entry-level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards, and practices.
Experience in a back-office receivables operation.
Ability to use 10-key by touch and perform alphanumeric data entry with a high level of accuracy.
Entry-level speaking and writing communication skills.

Responsibilities

Support the Receivables Supervisor in delivering a comprehensive, prompt, and efficient client experience.
Support daily workflow and help ensure smooth and efficient operations.
Sort mail and extract payments and/or correspondence.
Review payments for accuracy and scan deposits using high-speed optical scanners.
Capture remittance information and transfer it to output files and reporting.
Perform data entry, quality control, and deposit balancing and reconciliation.
Meet strict processing deadlines before designated cutoff times.
Assist in training and developing new employees.
Perform advanced research and may handle high-value clients.
Help expedite payment collections and posting of payment information while providing a high level of customer service.