Sr Loan Workout Rel Mgr

KeyBank•Brooklyn, OH

22h•$116,000 - $216,000•Hybrid

About The Position

The Senior Loan Workout Relationship Manager is KeyBank’s most senior-level specialized account manager role, responsible for a portfolio of highly complex accounts. The position leads workout activity for assigned accounts and independently manages large, structured lending arrangements, including agented or participant loan facilities. It applies deep commercial credit and loan restructuring expertise to mitigate risk and maximize recovery. The role manages loans that may involve multiple loan types, unlimited complexity, and potential adversarial litigation. It assesses borrower and loan information, develops and implements workout or liquidation strategies, manages non-accrual and charge-off recommendations, and works with internal and external stakeholders to optimize recovery. The position also supports asset quality reviews and departmental improvement, and periodically travels to meet clients or inspect collateral. The role is hybrid, with an in-office presence prioritized and flexible mobile work options where the work can be performed effectively. Occasional travel may include overnight stays. The position is eligible for an annual base salary of $116,000 to $216,000, plus eligibility for incentive compensation.

Requirements

10 or more years of commercial credit experience, including underwriting, credit risk management, loan workout, or commercial banking, and demonstrated experience managing complex commercial loan workouts (preferred).
Bachelor’s degree in business, finance, economics, or a related field (preferred), or equivalent experience (required).
Ability to evaluate borrower creditworthiness and identify risk factors.
Ability to design and execute plans to resolve distressed or non-performing loans.
Ability to interpret financial data to assess repayment capacity and risk.
Ability to prepare and manage legal and financial documents for commercial loans.
Ability to oversee and optimize the performance of a complex loan portfolio.
Ability to analyze and monitor borrower cash flow to support loan servicing decisions.
Ability to build models to forecast financial outcomes and recovery scenarios.
Ability to ensure adherence to banking laws, credit policies, and internal procedures.
Ability to quantify and mitigate financial and operational risks in loan portfolios.
Ability to identify issues and implement effective strategic solutions.
Ability to prioritize and manage multiple deadlines and projects efficiently.
Ability to communicate complex financial information clearly in writing and verbally.
Ability to maintain professional and productive interactions with borrowers and stakeholders.
Ability to coordinate and execute multiple tasks and initiatives across teams.
Proficiency with Excel, Word, and PowerPoint.
Valid driver’s license and ability to occasionally operate a motor vehicle.
Ability to meet the stated general-office physical demands, including prolonged sitting, face-to-face and telephone communication, frequent computer use, and occasional lifting, pushing, or pulling of items up to 10 pounds.

Nice To Haves

Bachelor’s degree in business, finance, economics, or a related field.
10 or more years of commercial credit experience, including underwriting, credit risk management, loan workout, or commercial banking, with demonstrated experience managing complex commercial loan workouts.

Responsibilities

Manage a complex loan portfolio to mitigate risk, including loans of multiple types and accounts with potential adversarial litigation.
Review and analyze loan documents, financial statements, and borrower information to assess risk, repayment capacity, repayment sources, and recovery potential.
Develop, recommend, and implement workout or liquidation strategies for past-due, underperforming, non-performing, and charged-off loans.
Follow department and corporate guidelines, policies, and compliance procedures.
Maintain constructive interactions with regulators.
Coordinate with appraisers, environmental consultants, auctioneers, real estate brokers, property managers, and other professionals to maximize returns on collateral-secured loans.
Support departmental continuous improvement efforts.
Travel periodically to meet clients or view collateral; occasional travel may include overnight stays.
Participate in community service activities.
Participate in the Quarterly Asset Quality Review process and provide timely documentation.
Provide workout advice by shadowing accounts in the line of business.
Manage and recommend commercial assets for non-accrual or charge-off disposition within budgeted levels.
Perform other duties as assigned, which may change or be added at any time.
Comply with KeyBank policies and procedures, act professionally and ethically, avoid conflicts of interest, and act in the best interests of KeyBank and its clients.