Senior Living Community Sales Director

Country Meadows•Frederick, MD

About The Position

Country Meadows is hiring a full-time Senior Living Community Sales Director to help prospective residents and their families explore and choose a senior living community. The position balances compassionate, relationship-based sales with urgency and accountability, guiding families through emotionally complex decisions and helping them feel informed and supported. The director conducts in-person and virtual tours, develops referral relationships, represents the community at events, and works with campus and clinical teams to support move-ins. The role is 40 hours per week and includes working one weekend per month and a rotating holiday schedule. Pay is $40–$42 per hour based on experience, with bonus/commission eligibility.

Requirements

  • Proven experience in relationship-based sales; backgrounds in senior living, healthcare, hospitality, or long-term-care insurance are welcome.
  • Confidence guiding complex decisions involving multiple family members and emotional considerations.
  • Comfort using CRM systems and managing details, follow-ups, and sales pipelines.
  • Warm, outgoing, and self-motivated, with the ability to move conversations forward while helping people feel heard.
  • Respect for older adults and a genuine interest in supporting families.

Nice To Haves

  • Bachelor’s degree in Marketing, Business, Human Services, or a related field preferred.
  • Certification or licensure in assisted living or personal care is a plus.
  • Understanding of personal care, assisted living, or memory care is a plus.

Responsibilities

  • Connect with prospective residents and their families, build trust, uncover needs, and guide them through the decision process.
  • Lead engaging in-person and virtual tours, answer questions, and tailor the experience to each family.
  • Follow up with prospective residents and families and manage sales conversations through to a decision.
  • Build referral relationships with healthcare providers, clergy, service organizations, and other community partners.
  • Represent the community at events, open houses, and outreach opportunities.
  • Collaborate with campus and clinical teams to support a smooth move-in process.
  • Track leads and activity in CRM software and manage sales goals and follow-ups.
  • Support strong occupancy while balancing compassion and persistence.

Benefits

  • Highmark Blue Shield health coverage and employer-matching 401(k).
  • Length of service bonus.
  • Paid time off, including holidays, a birthday day, and a Personal Day of Meaning; opportunity to roll over unused time.
  • Supplemental life insurance.
  • Company-paid short-term disability and supplemental short- and long-term disability plans.
  • Incentivized career paths and tuition reimbursement.
  • On-the-job training and continuing education.
  • Employee assistance program for employees and their families.
  • Co-worker Foundation grants for times of need.
  • Interest-free Helping Hand loans.
  • Bonus/commission eligibility.
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