Senior Learning and Development Operations Coordinator

CHS, Inc. • Inver Grove Heights, MN

16d • Hybrid

About The Position

CHS is seeking a Senior Learning and Development Operations Coordinator to support its Learning and Development function. Reporting to the Operations Director of Learning and Development, this role contributes across programs, projects, processes, technology, and day-to-day operations. The coordinator will help manage learning activities and operational assignments, improve processes, and support employee development across CHS.

The role calls for a curious, adaptable, hands-on, and self-directed learner who can take ownership, solve problems, learn new tools, and adjust as priorities evolve. It will also help explore technologies—including AI, automation, Power BI, bots, Microsoft tools, and the enterprise learning management system—to simplify work, improve processes and data insights, and strengthen L&D operations.

This is a hybrid position based at the Inver Grove Heights headquarters, with three days per week at the office and two days per week at home.

Requirements

• High school diploma or GED.
• At least 3 years of experience in Learning & Development, Executive Assistance, or Human Resources.
• Advanced skills in Microsoft Planner, PowerPoint, and Excel.
• Experience with ServiceNow or a similar ticketing system.
• Strong attention to detail and ability to prioritize.
• Demonstrated ability to coordinate and prioritize multiple events, projects, and learning initiatives.
• Excellent communication, problem-solving, and customer service skills.
• Flexible, adaptable, and self-starting, with the ability to take ownership and work across varied responsibilities.
• Curiosity and initiative to independently learn new tools, technologies, processes, and capabilities.

Nice To Haves

• Familiarity with a learning management system.
• Power BI experience for data analysis and reporting.

Responsibilities

• Manage end-to-end logistics for in-person and virtual learning programs, including scheduling, room reservations, catering, materials, shipments, participant rosters, and on-site support or virtual production in Microsoft Teams.
• Maintain accurate training schedules, rosters, program information, calendars, and related records using learning systems and business tools.
• Manage shared L&D calendars and inquiries; prepare reports and presentations; coordinate team meetings and events; troubleshoot issues; and connect stakeholders with resources to ensure timely follow-up.
• Coordinate with vendors and internal stakeholders to order, maintain, and manage training toolkits, materials, supplies, and other resources needed for learning delivery.
• Own projects and operational assignments by coordinating activities, timelines, stakeholders, and details to support successful execution of L&D programs and initiatives.
• Look for opportunities to simplify processes, improve efficiency, solve problems, and improve experiences for employees and the L&D team.
• Explore and identify ways to use technology and automation to streamline work, improve insights, and strengthen L&D operations.
• Experiment with approaches and collaborate with others to test and implement practical improvements.
• Contribute across programs, projects, systems, data, and operational initiatives as L&D priorities and business needs evolve.

Benefits

• Medical, dental, and vision benefits.
• Wellness programs.
• Life insurance.
• Health and dependent care spending accounts.
• Paid time off.
• 401(k).
• Pension.
• Profit sharing.
• Short- and long-term disability.
• Tuition reimbursement.
• Adoption assistance.
• Competitive total rewards package; compensation may include bonuses, incentives, or commissions depending on the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED