Senior Learning and Development Consultant
About The Position
The Senior Learning and Development Consultant partners with stakeholders to identify performance needs and define program requirements aligned with strategic priorities. The role coordinates program content and curriculum alignment, develops Learning Design Briefs for the Education Design & Delivery team, and serves as program owner during design and development by coordinating subject-matter input, reviews, and approvals. The consultant also supports content governance, facilitates leadership programs and assessment debriefs, builds facilitator capacity, plans for adoption, and evaluates workplace application and business impact. The role manages its own projects to scope, timeline, and quality.
Responsibilities
- Consult with stakeholders to clarify target audiences, performance needs, operating context, and the problems a program or initiative should address.
- Assess capability gaps using interviews, focus groups, surveys, and performance, talent, engagement, and Workday skills data; use AI-assisted analysis where appropriate.
- Translate strategic priorities and sponsor expectations into program requirements, target behaviors, stakeholder decisions, and inputs for Education Design & Delivery.
- Set measurable objectives, business measures, and target skills before design begins and record them in the Learning Design Brief.
- Coordinate program content, audiences, sequencing, reinforcement needs, and dependencies within the established curriculum architecture and portfolio direction.
- Develop Learning Design Briefs and coordinate stakeholder access, subject-matter input, reviews, and approvals throughout design and development.
- Identify gaps, overlap, inconsistencies, and emerging needs; provide evidence and recommendations to inform portfolio and curriculum decisions.
- Work with the Director, Talent Management, and Systems Partner to tag programs to skills in Workday and report skills movement to the Director and sponsors.
- Identify and coordinate subject-matter experts; review business, leadership, and HR content for accuracy, relevance, inclusion, and alignment with HSS practices.
- Apply established content governance, AI guardrails, review cycles, and decision rights; document decisions and escalate unresolved quality, privacy, accessibility, bias, or healthcare-relevance concerns.
- Facilitate and co-facilitate Leadership Essentials, Managerial Essentials, and front-line and aspiring leader programs; conduct 360 and assessment debriefs.
- Build and calibrate the per diem facilitator pool with the Director, Leadership Development, and provide reinforcement tools and manager toolkits.
- Build change and adoption plans for each learning product; own content and stakeholder decisions while the Program Manager owns communications, project plan, RACI, and status reporting.
- Coordinate leaders, managers, sponsors, and subject-matter experts to support participation, reinforcement, and on-the-job application.
- Measure on-the-job application and business impact using dashboards built with the Systems Partner; report findings and recommended changes.
- Manage own projects to scope, timeline, and quality.
Benefits
- Additional benefits consistent with the role
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
