Senior Learning and Development Consultant
About The Position
The Senior Learning and Development Consultant works with stakeholders and the Director to identify performance and capability needs, translate strategic priorities into program requirements, and coordinate learning programs across the curriculum portfolio. The role develops Learning Design Briefs and serves as program owner throughout design and development, coordinating subject matter input, stakeholder reviews, and approvals. It also supports content governance, facilitates leadership and manager programs, conducts 360 and assessment debriefs, builds facilitator capability, coordinates change and adoption activities, and measures on-the-job application and business impact. The consultant manages projects to scope, timeline, and quality.
Responsibilities
- Consult with stakeholders to clarify target audiences, performance needs, operating context, and the problem a program or initiative must address.
- Assess capability gaps using interviews, focus groups, surveys, performance, talent, engagement, and Workday skills data, including AI-assisted analysis where appropriate.
- Translate strategic priorities and sponsor expectations into program requirements, target behaviors, stakeholder decisions, and inputs for Education Design & Delivery.
- Agree on measurable objectives, business measures, and target skills before design begins, and document them in the Learning Design Brief.
- Coordinate program content, audiences, sequencing, reinforcement needs, and dependencies within the established curriculum architecture and portfolio direction.
- Develop Learning Design Briefs and own programs throughout design and development by coordinating stakeholder access, subject matter input, reviews, and approvals.
- Identify gaps, overlap, inconsistencies, and emerging needs; provide evidence and recommendations to inform portfolio and curriculum decisions.
- Work with the Director, Talent Management, and Systems Partner to tag programs to skills in Workday and report skills movement to the Director and sponsors.
- Identify and coordinate subject matter experts; review business, leadership, and HR content for accuracy, relevance, inclusion, and alignment with HSS practices.
- Apply content governance, AI guardrails, review cycles, and decision rights; document decisions and escalate quality, privacy, accessibility, bias, or healthcare-relevance concerns.
- Facilitate and co-facilitate Leadership Essentials, Managerial Essentials, and front-line and aspiring leader programs; conduct 360 and assessment debriefs.
- Build and calibrate the per diem facilitator pool with the Director, Leadership Development, and provide reinforcement tools and manager toolkits.
- Build change and adoption plans for each learning product, owning content and stakeholder decisions.
- Coordinate leaders, managers, sponsors, and subject matter experts to support participation, reinforcement, and workplace application.
- Measure on-the-job application and business impact using dashboards built with the Systems Partner, and report findings and recommended changes.
- Manage projects to scope, timeline, and quality.
Benefits
- Additional benefits consistent with the role
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
