Senior Leadership Development Specialist

Brightview Senior Living, LLC•Baltimore, MD

8d•Hybrid

About The Position

Brightview Senior Living is seeking an engaging and innovative Senior Leadership Development Specialist to design and facilitate leadership development experiences for associates across its portfolio of 50 senior living communities. The role is based at the Baltimore, Maryland Home Office in a hybrid work setting and builds leader capability through practical application and coaching while aligning programs with organizational priorities and community needs. The specialist designs, develops, and continuously improves leadership development programs for Directors, emerging leaders, and high-potential associates. Programs incorporate adult learning principles, experiential learning, and practical application. The specialist partners with community, regional, and Home Office leaders to understand development needs and operational challenges, then translates those insights into practical solutions that strengthen leader effectiveness. The role also coaches and mentors trainees and associates, evaluates trainees, and provides feedback to participants and managers.

Requirements

Bachelor’s degree in learning and development, organizational development, education, human resources, or a related field from a four-year college or university, and at least seven years of experience in leadership training or programming, or an equivalent combination of education and experience.
Background in learning and development or organizational development.
Demonstrated experience designing and facilitating leadership development programs for leaders at multiple levels.
Strong strategic thinking and business acumen, including the ability to connect leadership development needs with organizational priorities and operational outcomes.
Experience working with older adults who may experience cognitive and physical challenges.
Advanced facilitation and presentation skills and the ability to engage, challenge, and build trust with diverse audiences.
Advanced computer skills with Microsoft Word, Excel, PowerPoint, and internet-based applications such as web conferencing, with the ability to quickly master new applications.
Excellent written communication skills, including proper grammar and professional writing.
Excellent verbal communication skills and the ability to connect and communicate effectively with associates at all levels.
Expert ability to speak in front of large and diverse audiences.
Ability to work collaboratively and independently.
Ability to be on-site at communities, including some out-of-state travel, up to 75% of the time.

Nice To Haves

Five or more years of leadership experience with direct reports.
Experience in senior living, healthcare, hospitality, or a multi-site service organization.
Coaching certification and demonstrated skill in coaching leaders, building trust, asking insightful questions, and providing candid, actionable feedback.

Responsibilities

Consistently and genuinely demonstrate the STARS principles of Service, Teamwork, Action, Reputation, and Success in all activities and interactions.
Facilitate engaging leadership development experiences through classroom instruction, virtual learning, group discussions, case studies, simulations, and individual or group coaching.
Visit communities to understand operational challenges, support leadership development, provide coaching and feedback, and evaluate the application and effectiveness of learning.
Assess individual and group leadership development needs through observations, interviews, assessments, performance information, and stakeholder feedback; recommend targeted development approaches.
Provide coaching, feedback, and practical resources to help leaders strengthen their effectiveness, leverage their strengths, and develop others.
Partner with leaders and manager-coaches to reinforce leadership practices, encourage reflection, and support application of learning to workplace situations.
Develop facilitator guides, train-the-trainer experiences, observation tools, and certification standards; coach facilitators and provide actionable feedback to strengthen consistency and quality.
Identify and prepare subject matter experts and operational leaders to contribute to leadership development programs and experiences.
Manage multiple leadership development initiatives and learning experiences, including planning, coordination, stakeholder communication, materials, and follow-through.
Evaluate leadership development effectiveness using participant feedback, observations, stakeholder input, and evidence of workplace application; recommend improvements.
Collaborate with operational leaders and cross-functional partners to stay informed about organizational priorities, operational changes, and emerging leadership development needs.
Develop and maintain leadership development materials, resources, and content within BVU learning platforms and communication channels.
Serve as a coach and mentor to trainees and associates in the classroom and community; evaluate trainees and provide feedback to participants and managers; handle difficult situations and confront issues when needed.
Perform other duties as assigned.