Senior Leadership Support Specialist
About The Position
This position provides direct support to Senior Leadership and serves as an operational partner responsible for supporting strategic initiatives, coordinating business priorities, and helping ensure organizational objectives are met. The role develops and manages operational initiatives; maintains project plans, issue logs, and status reports; prepares leadership communications and meeting materials; and tracks and trends key business metrics. It also develops reports and dashboards, supports business decision-making, and serves as a liaison between Information Technology and internal and external stakeholders. Success requires strong attention to detail, excellent communication and collaboration skills, the ability to manage multiple priorities, and the ability to build effective relationships across the organization. This is a remote role that may require travel, including overnight stays. The position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii. Sponsorship is not available.
Requirements
- Bachelor’s degree and 2 years of business, training, or project management experience, or 6 years of business, training, or project management experience.
- Experience developing training materials.
- Experience facilitating groups and delivering presentations.
- Experience writing process requirements and supporting testing and the lifecycle through implementation.
- Clear and concise interpersonal, verbal, and written communication skills.
- PC proficiency, including Word, Excel, and PowerPoint.
- Ability to work with all levels of the organization.
- Ability to travel, including overnight stays.
Nice To Haves
- Experience providing direct support to senior leaders, executives, or department leaders in a highly operational business environment.
- Advanced Microsoft Excel, Word, and PowerPoint skills, including creating reports, analyzing data, and developing executive-level presentations.
- Experience creating, maintaining, and analyzing reports, dashboards, and performance metrics to support business decision-making.
- Ability to track, trend, and interpret operational data while identifying opportunities for process improvement.
- Strong organizational skills and ability to manage multiple priorities, deadlines, meetings, and deliverables simultaneously.
- Experience drafting professional business communications, presentations, meeting materials, and executive correspondence.
- Exceptional attention to detail, critical thinking, and problem-solving skills.
- Ability to handle sensitive and confidential information with professionalism and discretion.
Responsibilities
- Provide direct operational support to Senior Leadership.
- Support strategic initiatives and coordinate business priorities to help meet organizational objectives.
- Develop and manage operational initiatives.
- Maintain project plans, issue logs, and status reports.
- Prepare leadership communications and meeting materials.
- Track and trend key business metrics.
- Develop reports and dashboards to support business decision-making.
- Serve as a liaison between Information Technology and internal and external stakeholders.
- Develop training materials, facilitate groups, deliver presentations, and support process requirements, testing, and implementation through the lifecycle.
- Travel as needed, including overnight stays.
Benefits
- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Other incentives
- Annual incentive bonus plan, subject to the plan’s terms and conditions
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What This Job Offers
Job Type
Full-time
Career Level
Senior
