The Leader, Strategic Initiatives leads high-priority transformation efforts across Card & Personal Lending Product Capabilities to improve efficiency, simplify processes, strengthen operational execution, and deliver measurable business outcomes. The role is a hands-on transformation leader and change agent who partners with senior leaders to assess complex challenges, reengineer processes, identify opportunities to use automation and AI, develop executive recommendations, and drive implementation. It requires working effectively amid ambiguity, rapidly understanding current processes and organizational dynamics, and translating complex information into practical solutions. The initial focus is leading the end-to-end reengineering of the Marketing Delivery process in partnership with its leadership. The effort will streamline workflows, improve transparency, accelerate speed to market, clarify ownership, reduce handoffs, and improve the experience for P&L Intent teams and delivery partners. The role also advances future-state processes and operating models, manages risks and dependencies, and influences professionals and managers across Product, Marketing, Operations, Technology, Risk, Compliance, Legal, Finance, and enterprise support functions. The position has a hybrid work schedule and requires working on-site at one of the stated locations. Relocation assistance is unavailable, and the position is not eligible for visa sponsorship.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed