About The Position

The Leader, Strategic Initiatives leads high-priority transformation efforts across Card & Personal Lending Product Capabilities to improve efficiency, simplify processes, strengthen operational execution, and deliver measurable business outcomes. This hands-on transformation leader and change agent partners with senior leaders to assess complex challenges, reengineer business processes, identify opportunities to use automation and AI, develop executive recommendations, and drive implementation. The role requires working effectively amid ambiguity, rapidly understanding current-state processes and organizational dynamics, and translating complex information into practical, actionable solutions. The initial focus is to lead the end-to-end reengineering of the Marketing Delivery process in partnership with Marketing Delivery leadership. The work aims to streamline workflows, improve transparency, accelerate speed-to-market, clarify ownership, reduce handoffs, and improve the experience for P&L Intent teams and delivery partners. The position offers a hybrid work schedule and requires on-site work at one of the listed locations. Relocation assistance is unavailable, and the position is not eligible for visa sponsorship.

Requirements

  • At least 7 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Willingness to work on-site at one of the stated locations; the position follows a hybrid work schedule.

Nice To Haves

  • Experience leading strategic initiatives, business transformation, process reengineering, operating model design, or large-scale or complex change programs.
  • Ability to assess complex or unfamiliar business environments, identify root causes, and develop practical, scalable recommendations.
  • Exceptional executive communication, presentation, PowerPoint, and strategic storytelling skills, including the ability to distill complex information into actionable recommendations.
  • Experience using artificial intelligence, automation, workflow technologies, or digital capabilities to improve operational effectiveness and business performance.
  • Demonstrated success delivering measurable business outcomes through cross-functional leadership, influence, and execution.
  • Strong facilitation, analytical problem-solving, project leadership, stakeholder management, and organizational change leadership capabilities.
  • Ability to influence across a matrixed organization, work independently, manage multiple priorities, and operate with urgency in a fast-paced, ambiguous environment.
  • Experience in financial services, consumer lending, cards, marketing operations, or other highly regulated environments.
  • Experience with Lean, Six Sigma, Agile, Design Thinking, or similar continuous improvement and transformation methodologies.

Responsibilities

  • Serve as a trusted advisor to senior leadership on high-priority strategic initiatives, applying transformation, process reengineering, and business execution expertise.
  • Lead strategy and resolution of complex business challenges across functional areas, translating business needs into objectives, roadmaps, success measures, and long-term solutions.
  • Drive high-impact initiatives from current-state assessment through implementation and benefit realization, delivering measurable improvements in efficiency, transparency, accountability, scalability, and customer outcomes.
  • Lead end-to-end transformation of the Marketing Delivery process, improving intake, prioritization, ownership, handoffs, governance, and visibility to accelerate speed-to-market.
  • Set direction for future-state processes and operating models by evaluating complex factors, identifying root causes, and developing sustainable, practical solutions.
  • Use independent judgment to resolve complex issues, manage risks and dependencies, remove barriers, and influence significant decisions.
  • Identify and advance opportunities to use AI, automation, workflow technology, and data to reduce manual effort and improve speed, accuracy, transparency, and scalability while maintaining appropriate risk and control discipline.
  • Engage and influence professionals and managers across Product, Marketing, Operations, Technology, Risk, Compliance, Legal, Finance, and enterprise support functions to align priorities and drive execution.
  • Follow applicable risk programs, Wells Fargo policies and procedures, and risk and compliance obligations; escalate and remediate issues appropriately and make sound risk decisions.
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